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In 2026, AI won’t remove uncertainty, but it can make day-to-day decision-making clearer and more efficient. It all comes down to solid data, steady governance and teams who are trained to deliver the best results.
The emergency build of the digital workplace did its job: it kept businesses running when the world shut down. But what worked in a crisis now constrains performance. The model most companies operate today is a patchwork of tools, processes, and policies assembled under pressure rather than engineered for scale, trust, or measurable impact. It’s time to shift from improvisation to maturity.
Welcome back! In this series on the five actual truths about AI in the workplace, we’ve already looked at topics like trust and personalisation. Now, we’re talking about something every organisation feels as the year draws to a close: pressure. Budgets tighten. Performance targets stay high. Teams are short- staffed and still expected to keep the business running efficiently.
UK manufacturers are entering a period where cyber resilience is inseparable from operational performance. Over the next 12 months, success won’t be defined by avoiding every incident, but by how quickly and confidently organisations detect, contain, and recover when disruptions occur.
Education in the digital age is undergoing a structural shift. From smart classrooms to cloud-based learning management systems, educational technology is reshaping how students acquire knowledge, how educators deliver instruction, and how institutions manage their operations. In this article, we will outline the benefits of technology in private education and why it should be a strategic priority for every school leader.
Climate change and biotechnology are reshaping the cyber threat landscape. As EU policy leaders now recognize, we live in a changing world where extreme weather, human health, and digital security can no longer be managed in isolation. Blackouts, heatwaves and floods are bound to grow, and next-generation biotech will become ubiquitous. The stakes are high, and failure to adapt now could lead to simultaneous physical and cyber catastrophes.
The convergence of geopolitics and IT security raises an urgent question for every organization: How geopolitically resilient is your IT? If a conflict erupts or sanctions hit a supplier, will your business operations withstand the shock?
In effect, every new connection is a new attack vector. As Getronics warns clients, a single compromised thermostat or factory sensor could cascade into a major incident. These examples underscore why we say every connection carries a responsibility to enforce security.
The cybersecurity arms race has entered a new phase. AI has shifted the balance of power toward the attacker, but that shift is not permanent. Enterprises that act now by embracing modern detection, enhancing workforce awareness, and engaging strategic partners can regain the initiative.
Every part of the IT ecosystem, energy, devices, logistics, support, affects your sustainability story. The more digital your business, the more these levers matter. Sustainable IT Support connects those dots. It uses data, automation, and insight to make ESG real and measurable.
If you walk into any food or beverage facility, you’ll see a finely tuned operation, production lines humming, logistics moving in sync, and teams under pressure to deliver freshness, quality, and speed. Behind all that coordination lies a quiet force: IT support.
It’s time to look at how AI personalisation can be a key driver in creating more bespoke user experiences.
There’s a key question on many IT leaders’ minds: can we really trust AI-driven security at scale?
Generative AI has become the quiet revolution underpinning the modern workplace. Back in early 2024, Getronics mapped out just how this technology is transforming everything from HR processes to the very fabric of our digital workplaces. Let’s dive into what that means for organisations today, and how you can harness it effectively.
Cybersecurity awareness training is critical to business continuity, reputation, and compliance, yet the largest vulnerability is often employee decisions.
This phishing prevention checklist highlights the key things to look out for and simple actions you can take to protect yourself online.
Conversations with senior leaders across Brazil’s largest financial institutions confirm one undeniable truth: innovation is the very foundation of competitiveness. We’re looking at the future of finance.
When we talk about Industry 4.0, the conversation often gravitates toward machines, sensors, and data. We picture autonomous robots and artificial intelligence optimizing every stage of production.
Today, the role of the Chief Information Officer (CIO) goes far beyond managing infrastructure. CIOs have become central figures in decision-making, actively driving business transformation.
IT outsourcing, once primarily associated with cost reduction and the delegation of operational tasks, has evolved into a strategic pillar for modern organizations.
Artificial intelligence is emerging as one of the defining forces of our age. The question is whether it will remain a tool in our hands or drift into the role of the next great authority, shaping society in ways that escape scrutiny.
In July 2025, Getronics brought its Field Services operation to the United States, aiming to solve long-standing pain points for customers and expand its presence across the country.
In the workplace, companies have been struggling for years to overcome shortfalls in skills and knowledge. How can AI multiply skills in the workplace?
78% of enterprises have already integrated or plan to integrate generative AI, and many are also piloting AI agents and other forms of AI in daily operations.
NIS2 came into force in October 2024 to boost cyber resilience across sectors. Yet in Germany, national implementation is still pending, leaving businesses without clarity on law, registries, or enforcement as of September 2025.
The question isn’t whether AI will change the workplace. It’s what type of workplace you want to create when it does, one where people can thrive through a strong working relationship with AI.
Anthropic, the firm behind Claude AI, revealed it prevented cyberattacks using its generative AI platform from succeeding, “Hackers tried to abuse Claude AI tool to draft phishing content, craft malware, bypass safety filters, and even coordinate influence campaigns.”
Cyber criminals have made Europe’s healthcare sector one of their favourite targets, with ransomware and supply chain attacks putting hospitals and patients at serious risk.
How does Getronics take organisations from that first question, to a tailored IT service?
New research from Getronics’ 2025 Travel Trust Barometer shows that UK travellers expect convenience over personal data security.
For industries such as automotive manufacturing timing and precision are critical, the need for intelligent automation is more urgent than ever.
Key compliance deadlines have now passed, a voluntary Code of Practice for general-purpose AI has been launched, and Europe has unveiled a significant investment programme aimed at strengthening its AI capabilities.
Co-working is no longer just about shared desks and decent coffee. It’s a reflection of how work itself has changed, untethered from the office, shaped by technology, and fuelled by people who value flexibility and connection.
The private education sector is at a turning point. As digital transformation accelerates, educational private institutions are rethinking how they deliver, manage, and secure learning.
In an era where customers expect instant, uninterrupted access to banking services, outdated and disjointed systems are no longer sustainable
As business applications evolve from basic operational tools into intelligent, connected ecosystems, two capabilities are becoming increasingly critical: real-time communication and intelligent automation.
Institutions face mounting pressure to deliver digital services while meeting complex compliance demands for future-proof banking
The threat landscape is intensifying. For European banks, cybersecurity has moved beyond the remit of the IT department to become a board-level issue, influencing strategy, planning, and risk
Traditional VPNs no longer offer the level of protection modern businesses require. Zero Trust Network Access (ZTNA) presents a far more resilient approach.
How will Getronics business app services support your business to be a part of this expansion? We asked Javier Diaz Salabert, a Getronics Project Manager, to shine some light on the topic.
Mobile and web apps are critical business tools. Here’s 7 reasons why developing an app for your business is more important than ever.
The automotive industry’s transformation from hardware-centric manufacturing to software-defined mobility is not only changing vehicles but also reshaping how, where, and why people work. Discover how digital workplaces quickly tackle key talent gaps and drive automotive industry transformation by attracting, upskilling, and retaining talent.
The European automotive industry is going through turbulent times. Reliability needs to be engineered though automotive IT solutions.
Keeping track of everything your business needs to run smoothly can be a tricky endeavour. Using service desk services is an easy way to ensure that every member of your team has access to support, and expertise – but how does it work?
The cybersecurity threat landscape facing small and medium-sized enterprises (SMEs) in Europe has intensified over the past year. As attackers become more organised and opportunistic, SMEs are increasingly being targeted due to their perceived lack of robust defences. Early findings from 2024 indicate that cybercriminals are shifting focus away from large enterprises and toward mid-sized organisations that often lack the resources to respond effectively.
When systems fail or technical questions arise, productivity can take a nosedive. This is where the IT service desk becomes indispensable. More than just a support line, a well-managed service desk streamlines operations, enhances employee satisfaction, and plays a critical role in business continuity.
How does service desk work? Here are 7 improvements it will make to your working life.
At Getronics we believe that cybersecurity is a shared responsibility, and it all starts with a strong password. For World Password Day 2025, we’re joining the global movement to raise awareness about the importance of secure credentials in a world where digital threats are ever-present.
The UK government’s Cyber Security Breaches Survey 2025, published on April 10, 2025, offers a comprehensive overview of the cyber threat landscape affecting UK businesses, charities, and educational institutions.
A widespread power outage left millions of people in Spain, Portugal and parts of France without electricity and water yesterday, leading to chaotic scenes and extensive disruption.
A Marks & Spencer cybersecurity breach commenced over the Easter weekend 2025, causing widespread service disruptions
On World Day for Safety and Health at Work, we know that workplace wellbeing goes beyond physical environments, it includes the digital spaces where we operate every day.
The true measure of how your organisation deals with a security breach is how you recover. An effective return to normal operations is the aim for every business. Getronics knows that great Business Continuity Management is supported by strategic planning, technical expertise, and client collaboration.
Businesses face threats from a range of locations, like natural disasters and supply chain disruption. Proactive planning is essential to being ready to mitigate these disruptions and respond when a crisis hits.
Customer Experience (CX) is more than a buzzword, it is the foundation of customer retention and business success. It encompasses every interaction a customer has with a company, from brand discovery to post-purchase support.
Today, we’re celebrating International Fun at Work Day, a reminder that even in a fast-paced, high-stakes industry like IT services, fun isn’t just a luxury – it’s a strategic advantage. In a field where innovation, problem-solving, and collaboration drive success, a culture of enjoyment can be the key to unlocking creativity, reducing stress, and strengthening teams.
The digital transformation journey has become a necessity rather than a choice, and at the heart of this transformation lies the concept of the Digital Workplace. At Getronics, we know that optimising business operations requires more than just adopting new tools—it’s about creating a seamless, integrated, and future-ready environment that empowers and drives employee productivity.
In January 2025, the European Commission officially announced its new European Action Plan on the Cybersecurity of Hospitals and Healthcare Providers, aiming to fortify Europe’s healthcare security.
International Women’s Day is a time to celebrate the incredible achievements of women. Our Chief Commercial Officer, Elisabete Mleczak shares her own journey, the lessons she’s learned, and the steps we can all take to empower women in the workplace.
Ensuring a seamless experience for passengers at the various touchpoints, such as check-in, security, boarding and baggage claim, is critical to your airport.
As of January 17, 2025, the Digital Operational Resilience Act (DORA) is now in full effect across the European Union. The regulation demands that financial institutions build cyber resilience, ensuring they can withstand, respond to, and recover from threats, including PAM.
On February 21st, the world observes International Mother Language Day. A UNESCO-led initiative that celebrates linguistic and cultural diversity while promoting the preservation and protection of all languages
Today, February 11th, is International Safer Internet Day, an opportunity for us to come together as a global community. The initiative promotes ideas to help every to use online technology more responsibly, particularly young people, and those who care for them.
DeepSeek AI has hit the stage as a new ChatGPT style alternative. Developed in China, and released recently, DeepSeek has disrupted the dominance of western AI companies over the landscape.
It’s going to take a lot of energy, keeping up with growth and security, but there are risks that we should all be minimising. Spending time to meeting new and sophisticated standards are the best way to do it.
The way that tech is going to evolve in 2025 will see a range of tools and investments enter the marketplace. Looking at the way you invest in data can drastically change how you collect and use important data in your business.
A new year has arrived, and we’re about to embark on a 12-month journey to technology transformation! So, what can we expect from 2025, and how can you utilize the top tech trends of 2025 for your business?
For 2025 there are technology trends on the horizon the sector needs to keep in mind and start preparing for.
A UK hospital has been hit in the latest NHS cyber attack, 2024. Are their security services up to standard?
Technology has seen an exponential rise over the last few decades. Both hardware and software has got more sophisticated, and faster, which means that cybersecurity has also become a sophisticated threat.
I’m a CIO and I’m more excited than ever… Discover insights from Getronics’ Chief Technology Officer, Harsha Gowda, on the benefits of IT outsourcing.
Artificial Intelligence (AI) has swiftly revolutionised industries, economies, and societies across the globe. Acknowledging both the vast potential and the intrinsic risks of AI technology, the European Union (EU) has initiated comprehensive legislation to govern the development and utilisation of AI
Updating and improving the way hospitals operate is critical for many stakeholders – medical professionals, hospital staff, patients and their families – there is a long list of people who benefit from technological innovation.
October is an incredibly important time for security providers. Not only is it Cyber-security month, but it marks the start date for the Network and Information Security Directive 2, or “NIS2”.
Keeping up to date with the shifting sands of your industry is important. There are always new ways to provide for customers and evolve your insurance offering.
Read on to find out everything you need to know about DORA, shared from our Global Head of Operational Security, Rob Nidschelm.
The overarching goal of implementing AI into customer-facing channels is simple—to improve the customer experience and make them aware of needs that they didn’t know they had.
The evolution of AI in medicine has not only showcased the potential of cutting-edge technology to revolutionise healthcare but also presented a set of challenges that need to be addressed.
Not all AI is created equal, and as adoption becomes more widespread, businesses who use AI are increasingly looking to sharpen their competitive edge.
Nitin Bhudia, Director of Innovation at Getronics, alludes to the upcoming innovations that Getronics will showcase alongside its strategic partner, OneReach.AI, at the Web Summit Rio.
As AI accelerates, so too do the tactics of threat actors aiming to exploit financial systems, making the battle against fraud an ever-evolving front.
As this landmark legislation progresses toward becoming law, companies must understand its implications and prepare for the changes it will bring.
Most business leaders by this point know that transforming their digital infrastructure is a necessity to survive today; it’s no longer an optional extra. At the same time, any digital transformation journey will present many challenges for even the most established company.
The secret to a successful digital transformation isn’t automation in isolation or investing huge amounts of money into achieving it. Rather, the secret is to not do it alone.
As we explore the 2024 tech trends, we will focus on generative AI, cybersecurity challenges, the evolution of No-Code platforms, and environmental hurdles that impact the technology industry.
Digital workplace success depends heavily on not only optimising technology and processes to meet organisational needs but also ensuring that money isn’t being wasted.
Optimising your digital workplace will help to not only achieve significant cost savings but also improves the overall employee experience, engagement, productivity, and, ultimately, the customer experience.
As Gartner-recognized experts, the team at Getronics has put together a list of the most common jargon and terminology to help you get up to speed with the future-of-work vernacular.
The rapid evolution of technology offers businesses unprecedented opportunities for growth, efficiency, and innovation. In this regard, how often have you wondered if your company is adopting technology at the pace of the market?
“No-Code” has emerged as an approach that seeks to popularize application development and emboldens individuals with little programming experience to create functional software solutions.
Implementing AI in your business can bring advantages, like enhancing efficiency, personalizing customer experiences, and leading to new opportunities.
While even AI’s biggest proponents have some degree of skepticism—which, to an extent, is a good thing—are the seemingly common fears that AI will steal all our jobs, alter our collective perception of reality, and eventually lead to the end of humanity as we know it justified, or are these entirely irrational?
Artificial intelligence is a very broad term. Find out what you need to know about this pivotal and somewhat consequential technology.
We explore the dangers of phishing attacks – and how you can minimise the risk of human error to keep your internal systems safer.
Our size, scale, and established partnerships enable us to provide digital workspace solutions that boost productivity and profit. The companies we work with benefit from our global reach, local strength, and established network to power their growth.
Choose the right technology to drive your digital transformation journey. Explore the differences between Low Code and No Code and make informed decisions.
Learn about the tools that are transforming test quality in Getronics and achieve greater efficiency in your IT projects.
In the fast-paced world of software development, quality is an essential aspect to ensure customer satisfaction and business success. In this context, we present PactFlow, a powerful quality assurance tool. With PactFlow, you make sure your services and apps work seamlessly, delivering a superior end-user experience. In this article, we will explore the benefits and features of this amazing solution.
Traditional software testing methods are not applicable to IoT-connected devices. In order to achieve an IoT-connected device true potential, it is necessary to address a very innovative technological concept: IoT testing.
Understand why this practice is essential in quality assurance, improving user experience and business success.
Discover how agile culture can make your company achieve better results. Read this article from Getronics and transform your processes.
No Code Cloud technology provides fast and efficient cloud services, without a single line of code. Learn more in this article.
Getronics participated at Cloud Expo Europe in Frankfurt to network and exchange ideas with investors, developers, communicators, and companies from all industries. We spoke with Philip Hoegee, Global Head of Cloud Services at Getronics, to delve into No-Code Cloud and the benefits the platform offers.
As the use of mobile devices grows, the importance of mobile testing in the development of more secure and functional applications increases.
Tools like Robotic Process Automation have been around for years, but it’s only recently that AI has started making a difference, making smart decisions about unstructured data. At Getronics, we believe that’s how AI will change our world for the better: running automated managed services, optimisation of processes everywhere, threat detection and secure connectivity 24/7. Every second of every day.
Smart Spaces is a catch-all strategy for managing energy consumption in today’s workplace – and it goes far further than “switching the lights off”. It’s a digital strategy using intelligence sensors and software to make sure your buildings and workspaces are using only the energy they need to serve your people … and no more. Making it work for you is a key focus of Getronics.
IT outsourcing is changing fast. The era when outsourced IT was synonymous with distant, cheaply run helpdesks is ending as firms seek new, partnership-based models that help them with their digital transformation journey.
As digital businesses give more importance to quality in software and meeting release deadlines, test automation technologies applied to the final stages of testing and quality assurance (QA) gain relevance.
Regardless of industry size, all organisations are – or should be – pursuing IT transformation in one way or another to become cloud-ready. The question is how do you transform to cloud-native and how do you simplify the deployment and management of your applications?
At Getronics, we understand the challenges surrounding public cloud adoption in the financial sector, helping customers build robust strategies and accelerate their journey.
In this article, you’ll see how the Getronics SOC uses diverse threat detection with the combination of the SOC Visibility Triad, the MITRE ATT&CK Framework and Threat Intelligence.
In an increasingly connected world, it is important to know how to protect information shared through video calls. Learn how to increase your level of security.
With more businesses embracing it, smart technology is gaining a great deal of traction, transforming a wide variety of industry segments.
Discover the advantages of codeless testing in software development. Streamline your testing phase with easy-to-use, no-code tools.
Non-functional testing aims to check non-functional aspects of an application, such as performance, usability, accessibility, scalability, etc. It is designed to identify the operational behavior of a system in accordance with specific functional behaviors. Therefore, our daily tests mainly focus on non-functional testing and non-functional requirements.
What if two of the most transformative technological developments to have emerged in recent years, cloud computing and no-code solutions, could be combined in a single platform? This would empower businesses to adopt next-generation technologies at speed – not as a one-time project but as part of a broader cultural change.
Imagine how much time it would be wasted by doing data analysis or software testing manually. Now, imagine that these processes become automated so that you can predict errors in no time as you analyse improvements.
Manufacturing businesses face a constant battle to stay on top of costs, deliver efficiencies, and support sustainability initiatives. GetPro is Getronics’ Manufacturing Execution Systems (MES) that can optimise production and maximise outputs, transforming raw materials into finished productions in the most efficient way.
In the modern world, testing and quality assurance (QA) are essential parts of the complete software development process.
GetPro is our advanced MES solution that provides control and clarity for manufacturers. Here’s what we’ve learned about choosing the best MES system for you.
Getronics is a strategic partner with extensive experience in Banking and Financial Institutions. We offer a 360° process automation model with No-Code Cloud (NCC) giving a perfect option for a range of process automations.
Low-code development is enabling businesses to create applications faster than ever before. Learn why low code is the future, and how Getronics can help.
GetManage is Getronics’ cloud management platform that’s secure and stable. GetManage was created to deliver a truly best-in-class cloud solution delivering exceptional performance and total protection for businesses of all sizes.
In the coming years, cloud applications will prove essential to the vast majority of digital workloads. Getting the development of these apps right, therefore, will be crucial to business success – whether they are adapted from legacy tools or built from scratch as part of a cloud-native approach.
In a post-COVID world, where workers and customers are spread out more diffusely than ever, the service desk provides a rare opportunity for company cohesion.
Businesses are engaged in a never-ending battle to manage and store data. The data held doubles almost yearly, with associated infrastructure and management costs rapidly increasing. The solution? A secure private cloud that is designed to solve today and tomorrow’s data challenges.
With insights from Getronics’ Chris Castro, here are the reasons we think the CSA has a long and rewarding career ahead—if they embrace technology in the right way.
Cloud migration doesn’t mean simply signing up with a cloud provider and expecting all your IT and process challenges to fade away.
There has been a move to grant healthcare professionals greater access to digital tools that can boost productivity, reduce delays, and ultimately improve patient outcomes. Through its Sfere app, Getronics is playing a prominent role within this movement.
The difference between security from an MSP and MSSP is the difference between putting on a padlock … and hiring a team of patrolling guards with dogs.
Although the benefits of cloud solutions are well understood, such as scalability, reliability, and affordability, some businesses remain reluctant to fully embrace the cloud, while other businesses aren’t entirely sure how the cloud would make a difference to their operations.
Away from vendors and apps, and into the higher-minded functionalities and methodologies the digital workplace now needs to stay productive. Five key technologies won’t just be nice-to-haves, but must-haves.
Interactive Voice Response is a cost-effective solution that allows callers to navigate the phone system to speak with agents, resolve problems, or make inquiries.
Developing the usual “plan” allows us to create a set of objectives and deadlines to ensure implementation the testing automation is successful.
Let’s not forget the everyday experience of the average worker is a lot closer to home: their PC or laptop. And if their local operating system isn’t functioning smoothly, even the greatest cloud service won’t achieve much.
It’s possible to empower frontline workers with the modern tools required so that businesses can improve the customer and employee experience.
Artificial Intelligence is when a machine mimics the cognitive functions associated with human capabilities, learning and problem-solving.
While we transition to a hybrid way of working (a few days in the office, a few days at home), this information might come in handy as you start to build your new remote working policy.
Our philosophy isn’t to build, leave, and wait for your next project. It’s to “run the program”: start everything up, watch it working, and see where it could be improved further.
A few thoughts on getting you started on bringing your IT and OT systems together to drive real business benefits from the results.
Cyber security frameworks provide an excellent basis for building your cyber strategy and increasing your security maturity. Here are our recommendations for five of the best frameworks to get started with.
With your staff working outside the office, here are some of the biggest threats facing your remote workforce, and how to counter them.
Moving to the cloud isn’t a switchover. It’s a journey. And unless you plan that journey correctly, you risk driving a thousand miles in the wrong direction.
It is crucial to answer several questions before starting the software testing automation journey. In this article, we also help you to analyse some of the most important ones yourself.
Campus managers and their maintenance teams face a huge challenge and, while technology will help them find some solutions, it won’t avoid the headache of figuring out what the best decisions are.
As we look ahead to a post-COVID world, building owners and managers should examine innovative ways of promoting health and safety in their offices, campuses, and other environments for the benefit of their workers and visitors.
User adoption might be blocking your digital workplace strategy – how to get them on board?
Kenton Fine, Chairman & CEO, reflects on the last 12 months since the acquisition, when he started his journey with Getronics.
Getronics has surpassed expectations by reaching a global Net Promoter Score (NPS) of 58 points, going way above industry benchmarks.
From privacy & security to transforming legacy buildings, we address the most frequently cited concerns around smart buildings.
A hybrid workplace might be all we need to strike the right balance between remote working and fully in-person environments
The latest industrial revolution—Industry 4.0, transforming manufacturing operations by making best use of connected data—has a problem: there’s too much data to look at.
Here you can watch a video of the full webinar, organised to review the features and benefits of this solution.
It is a way of conceiving IT to integrate security natively. In other words, all aspects related to the information systems – teams, processes, operations – are approached and treated under the prism of security.
There are so many different areas of security to invest in that the task can almost seem overwhelming. Here are six of the most essential security principles.
Efficiency is becoming the watchword of most business plans over the next year and beyond: whatever capital you do spend should be helping to ensure you run as tight a ship as possible.
Several trends are driving the emergence of smart buildings: cost savings, safety improvements, a people-centric experience, and the need to get on board the sustainability wagon.
By implementing new workplace guidance and utilising new smart technologies where appropriate, businesses can invite their staff back to the office safely and responsibly.
How implementing smart technologies into your building can boost efficiency, lower costs and elevate user experience.
With chatbots and proactive tooling in place, there’s less reliance on on-site services. Nevertheless, person-to-person support, in its various formats, is still a great contributor to employee experience.
Integrated smart technology will make our workplaces safer, more comfortable, and more productive than ever before.
Our security teams often encounter systems that have been vulnerable for years, ticking time bombs just waiting for a cyber criminal to find them and set them off.
Most business leaders agree digital transformation is a top priority, but delivering change while keeping the lights on has long been a challenge.
If you’re considering a new digital experience, whatever stage you’re at in your journey, we’d love to talk.
