Disruptive digitalization serving traveller safety and well-being
Hospitality solutions
Hospitality solutions designed to help your business adopt new digital models, enhancing the experience and creating memorable moments for your passengers and guests.
Transforming Tourism in the Digital Age
Most companies in the hospitality industry are undertaking initiatives to implement new digital business models and new ways of engaging with their customers. Likewise, a good part of them are immersed in a deep renewal of their technological infrastructure, to support the innovation required by the new digital processes.
In hotels, opportunities are multiplying to undertake disruptive digitization, enable innovative personalized accommodation models or establish alliances with new emerging players. At the same time, the technological challenges arising from mass tourism and the need to ensure the safety and well-being of guests must be addressed.
We witness a broad set of new industry trends and best practices, which bring with them great challenges and opportunities:
- Mobile applications for guests.
- Room service for the best guest experience.
- App for automatic door opening.
- IoT solutions for smart rooms.
- Business intelligence and advanced analytics for guest data, histories, and preferences.
- Natural chatbots for bookings
- The bellboy, now a digital in-room assistant.
- Reservation, claims and audit processes based on intelligent automation (RPA) systems.
What make us unique?
We understand the unique challenges of the hospitality industry. Choosing the right digital partner is key to enhancing guest experiences, streamlining operations, and positioning your business for long-term success.
Our Capabilities
Guest Experience & Smart Services
Solutions to elevate the guest experience through smart technologies, service digitalisation, and in-room automation.
- Guest Apps
- Digital Butler (in-room digital assistant)
- Guest Service
- Waiter Alerter
- IoT devices & automation systems
- Mobile App integration
Hotel Operations & PMS Integration
Optimising hotel operations through corporate applications fully integrated with the hotel’s Property Management System (PMS).
- Corporate Applications
- PMS Integration
- Central Reservation System (Contact Centre)
- Corporate Telephony
- Data & Operational Analytics (based on your data centre feedback – optional)
Connectivity & Entertainment
Robust networking infrastructure and in-room entertainment solutions to enhance digital experiences throughout the hotel.
- WiFi (rooms and common areas)
- IPTV (interactive television)
- GPON (passive optical network)
- Data Centre & Connectivity Solutions
Security & Compliance
Comprehensive protection for guests, data, and operations through cybersecurity, regulatory compliance, and physical safety solutions.
- Cybersecurity
- Data Encryption
- GDPR & SOC Compliance
- Panic Button
- Evacuation Automation
Visit hotel website
Reservation Centre
Self check-in / check-out
Wi-Fi connection
Automatic room access
Room Service Request
Digital Butler Call
Immediate Tray Collection
Secure guest
Automatic check-out
The Guest Journey
At Getronics, we’ve developed a comprehensive value proposition to support hospitality companies at every step of their guests’ digital journey. From initial engagement to post-stay interactions, our solutions—including Guest and Staff Experience platforms, Smart Hotel solutions, Corporate Applications, Cloud Services, Security and Compliance, and Network and Communication services—ensure memorable, secure, and seamless guest experiences
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Talk with one of our experts
Tourism is one of the strategic pillars of the Spanish economy, and Joan Marcer, our Sales Director for Iberia, is one of our foremost experts on the technological challenges facing this sector. If you’d like to speak directly with Joan or any of our other specialists across our global network of offices, please fill out this short form, and we’ll be delighted to call you back.
