About Us

Getronics Board of Management

Leadership team


Rogier Bronsgeest

Chief Operating Officer & Head of Global Service Delivery

Mr. Bronsgeest joined Getronics in 2018. Prior to joining Getronics, he served as the Chief Customer Experience Officer at Colt Technology Services Limited. He was responsible for managing customer service and experience across Colt technology. He also held senior leadership roles in Telecom and IT services companies, where he managed and transformed global service and operational organizations as well as global P&L’s. Mr. Bronsgeest previously worked at BT Global Services, KPN, IBM, Rational Software, Unisys and Baan Software.

Paul Fox

Global Head of Sales

Mr. Fox joined Getronics in October 2014 as Global Business Development Director responsible for leading the development of Getronics global shift to digital solutions, while also leading the UK sales organisation in the capacity of CSO. In August 2017 Fox was appointed CEO of Getronics UK & International business units which account for approx. 40% of the companies worldwide revenue. In this role Paul leads Getronics sales teams across the globe to assist customers in their journey of digital transformation, ensuring a smooth transition and best use of technologies and solutions, to support their business growth objectives.

Gilberto Caparica

Global Head of Marketing, Brand & Communication

Mr. Caparica joined Getronics in 2017 and has more than 30 years of experience in IT services, including 16 years focused on corporate and enterprise sales of ERP software. Mr. Caparica was instrumental in the transformation of Grupo Cimcorp from an IT reseller to an IT services integrator, leading to a doubling of services gross margins with recurring revenues. Prior to joining Grupo Cimcorp, Mr. Caparica was the CEO of 20-20 Technologies in Brazil.

Harsha Gowda

Chief Technology Officer

A Senior executive with over 20 years’ experience at designing and delivering large-scale business and technology transformation programmes. Prior to joining Getronics, he worked for leading global organisations like Verizon, British Telecom, and Colt Technologies. During his career, he has worked in the US, the UK, the Far East and India.

Deborah Exell

Managing Director Investment Services Group, Global Business Transformation and Human Capital Getronics

Ms. Exell joined Getronics in 2017 and has over 25 years of organization strategy and development with global businesses. Deborah specialized in helping shape and delivery strategy with particular emphasis on organizational alignment. Deborah has worked with large financial services groups (Deutsche Bank, RBS Group, Lloyds Banking Group, Amex) as well as with the Coca-Cola Company.

Mission & Vision


Our mission

We are passionate about creating an exceptional user experience, essential to achieving successful business outcomes. With the strength of a global offering, Getronics remains locally focused to put customers first. We have the people, skills, experience, network and capabilities, all underpinned by a demanding, outcome-driven, hands-on culture. Our proactivity, resiliency and adaptability allow us to drive the innovation and transformational change that our customers, and their customers, need to succeed in an increasingly dynamic and interconnected Digital World.

DELIVERING EXCEPTIONAL USER EXPERIENCE

Our vision

Our vision is to become the preferred partner in business transformation using technology and exceptional people, with a unique focus on happy clients by enabling happy employees.

Our mission

We are passionate about creating an exceptional user experience, essential to achieving successful business outcomes. With the strength of a global offering, Getronics remains locally focused to put customers first. We have the people, skills, experience, network and capabilities, all underpinned by a demanding, outcome-driven, hands-on culture. Our proactivity, resiliency and adaptability allow us to drive the innovation and transformational change that our customers, and their customers, need to succeed in an increasingly dynamic and interconnected Digital World.

DELIVERING EXCEPTIONAL USER EXPERIENCE

Our vision

Our vision is to become the preferred partner in business transformation using technology and exceptional people, with a unique focus on happy clients by enabling happy employees.

Global Strategic & Technology Partners


Getronics has been a Cisco partner for over 20 years. We are a Multinational Partner with Gold certification in 5 countries. We have also achieved the highest level of Cisco Channel Customer Satisfaction Excellence for the 8th consecutive year.
Getronics has been a Microsoft Partner for over 30 years, Gold Certified for more than 15 years and also named one of the few ´High Potential´ Partners in 2015.
As a HP Platinum partner, Getronics is recognized for delivering top-tier HP hardware and services solutions that create secure, user-friendly workplace experiences for end-users.
Getronics is one of only four global service providers for Dell. Getronics has 1,200 trained Dell engineers, providing maintenance, warranty and life cycle services to Dell customers worldwide.

Global Workspace Alliance


User-focused solutions for your Global Workspace needs


With Getronics in the lead, the Alliance combines the strength of local leaders to supply IT support to multinational companies around the world, delivering field and remote services in over  100 countries. Alliance members share common processes, methods and tools to ensure seamless delivery across regions. By engaging with a member of the Alliance, international organisations can plug into an extended service network through a single business point of contact. This differs fundamentally from the locally sub-contracted resources used traditionally in many international IT service contracts: all alliance members work together to anticipate service requirements and to plan and manage resources accordingly. For the client, this results in simplified contract management.
“We’ve been working with the GWA members Getronics, in Singapore and Malaysia, & SPIE, in France, for several years now, and we are always satisfied with their ability to work as a single entity. We are running global IT operations located in Europe, the Middle East and APAC, and the IT services have been aligned across the regions and delivered consistently at the expected level of quality. We look forward to continuing working with GWA and taking on the new challenges of INSEAD’s IT for the benefit of our organization, students and prospects.” – Alexandre Papadopoulos, Head of IT Operations & Infrastructure, INSEAD
“While GWA is very unique, it offers a credible way to provide workspace managment on a global level, based on a flexible, network driven ecosystem”

current analysis

Benefits of working with the GWA

A single point of accountability for flexible and collaborative access to a broad range of IT services.
A common toolset that gives partners and program managers complete visibility and transparency into the service delivery process.
Streamlined program management, interfaces, accountability and reporting for all aspects of service delivery.
Consistent service quality across all geographies.
Scalability to meet your changing requirements.
A unique focus on the user, which results in a more productive workforce, enhanced experience and customer satisfaction.

Facts & Figures

38,000 total employees.
Marketing and operational presence in over 40 countries with extended coverage in 100+ countries.
GWA partners cover 80% of the global economy 9.9 million Workspace Assets Managed.
Alliance partners span all regions and include: Getronics, CompuCom, SPIE, Tecnocom, AGCN, Centric, InfoCare, S&T, Eire Systems, NSC and Topnew Info, among other leading IT players around the world.
“Despite the rise of cloud services and automation, the Global Workspace Alliance knows that the end-user outsourcing market still requires some high-touch capabilities that only local service engineers can provide.”

*451 Research ® : Global Workspace Alliance 2.0 formed to deliver the last mile of support to customers