Better together

Founding Member of the Global Workspace Alliance

Getronics is the founding and leading member of the Global Workspace Alliance (GWA), a unique consortium model established in 2009 that provides customers with consistent global IT services across +100 countries, with one single point of contact, contract and billing entity.

Our mission is to support global companies as they transition toward an increasingly mobile, connected, and secure global workspace environment, enabling them to achieve their objectives by empowering satisfied and efficient employees.

Ovum Report

When the GWA was founded eight years ago, the IT services world was led by companies like IBM and HP – big, monolithic, one-stop IT shops capable of catering to the needs of large global companies. It was felt that these companies offered limited flexibility for midsize organisations with multi-country scope and local requirements. Within this context, the GWA was established as an ecosystem of like-minded IT providers, offering local strength and presence in workspace services and a focus on international business, scaling to organisations with thousands of employees. This report examines the approach and offerings of the Global Workspace Alliance (GWA).

Think Global. Act Local.

The GWA’s global reach blends well with the local expertise and culture of its partners and allows the organisation to position itself with a flexible and transparent alliance model.
See What Ovum Says About GWA
Presence

185

Coverage in over 185 countries
Engineers

15k

Over 15,000 Engineers
Users

300k

Supporting 300,000 end users

While GWA is very unique, it offers a credible way to provide Field and On-Site Services on a global level, based on a flexible, network driven ecosystem.

Despite the rise of cloud services and technology automation, GWA recognizes that the outsourcing market still requires some high-touch capabilities that only local service engineers can provide.

451 Research

Ovum Whitepaper

We’ve been working with the GWA members Getronics, in Singapore and Malaysia and with SPIE in France, for several years now.

We are always satisfied with their ability to work as a single entity as we are running global IT operations located in Europe, the Middle East and APAC, and the IT services have been aligned across the regions and delivered consistently at the expected level of quality.

We look forward to continuing working with GWA and taking on the new challenges of INSEAD’s IT for the benefit of our organization, students and prospects.

Alexandre Papadopoulos

Head of IT Operations & Infrastructure, INSEAD

Reseller of choice for our best in class technology partners.

Our customers rely on our industry knowledge and solution integration capabilities to align their needs with technology vendor solutions.

Over many years, we have developed strong relationships with our technology partners enabling us to gain deep insight into their offerings and provide the best value to our customers.

As a consequence, today, from the most complex infrastructure consolidation to the provision of compute and storage devices, we are your multi-vendor value-added reseller of choice with the necessary expertise, reach, skills and one-stop approach offering you the global technology procurement, financing, logistics and integration services your business needs.

best-in-class

Technology Partners

Gold Certified partners, we are also a global service provider for Dell. We have hundreds of trained Dell engineers, delivering maintenance, warranty and life cycle services to Dell customers worldwide.

Appointed as “First Choice Partner” in 2019.

Partners for over 20 years in several countries.

Due to our expertise in Cisco specializations, we have achieved the highest level of Cisco Channel Customer Satisfaction Excellence for 8 consecutive years.

Gold Certified in numerous competencies, we have been partners for over 30 years.

Our certified engineers have built businesses around Microsoft technologies.

We are also Tier 1 Cloud Solution Provider (CSP) in multiple countries.