The proof is in the outcome
Every organisation faces different challenges. Discover how our customers achieved measurable improvements through technology designed around their business goals.
- 2 min read
Repetitive tasks out, faster resolutions in. Automating social services for 2.4 million citizens.
The Social Services Administration of the Junta de Castilla y León was spending too much staff time on manual, low-value administrative tasks while citizens waited for resolutions. Getronics designed and implemented hybrid automation systems that separated routine processing from expert decision-making, cutting turnaround times and freeing teams to focus on the work that matters.
- 2 min read
- 2 min read
How Getronics became the #1 IT provider for one of Brazil’s largest banks
One of Brazil’s largest banks needed a software factory partner with proven payments expertise, CMMI Level 3 compliance, and the ability to mobilise fast. Getronics delivered a dedicated team in 15 days, grew the engagement from one business area to 17, and was recognised as the bank’s top-ranked IT provider.
- 2 min read
Managing the systems behind 34 million passenger journeys
One of the UK’s largest airports needed a partner that could support its growth, enhance passenger experience, and manage more than 50 business-critical applications across an operationally demanding aviation environment. They have been our customer since 2012.
- 3 min read
Building a scalable managed IT platform for Marco Capital and PoloWorks
Getronics helped Marco Capital and PoloWorks move to a new cloud-enabled IT platform and outsourced support model, combining service desk, Azure managed services, field support, endpoint management and cybersecurity controls to support rapid growth in the insurance market.
- 2 min read
Multiple hospitals, multiple legacy systems, one patient record
A growing Spanish hospital group needed to replace fragmented health information systems across its centers with a single, unified platform. Getronics deployed its Sfere electronic health record system across four regions in 24 months, giving clinicians a shared view of every patient regardless of location.
- 3 min read
From 500,000 incidents to 90,000: Rebuilding application support for a major telecom operator
One of Latin America's largest telecommunications operators needed to overhaul a fragmented application support model and raise the quality bar on its customer-facing mobile app. Getronics supported the operator through multiple initiatives, including the redesign of its application support model and the implementation of a dedicated QA and testing capability for its flagship mobile app. The result was measurable improvement in incident volume, resolution speed, and customer satisfaction.
- 2 min read
A single-pane-of-glass global IT model for international food manufacturing
A German-headquartered food manufacturer needed to standardise IT across 23 countries and 42 production sites. Getronics delivered end-to-end infrastructure outsourcing with a single-pane-of-glass IT solution, bringing service desk, workplace, cloud, network, software support, security and SIAM into one global model.
- 2 min read
