Enhancing the traveler experience
Airports solutions
From strategy to implementation, we support airports throughout their digital transformation journey with a comprehensive suite of management tools and services.
Driving Digital Transformation in Airport Management
Airports today have an unprecedented opportunity to revolutionize the passenger experience, streamline operations, and enhance security through digital transformation. By leveraging technologies such as mobile apps, biometrics, data analytics, and automation, airports can deliver seamless travel, personalized services, and real-time information, increasing passenger satisfaction and loyalty.
On the operational side, digital solutions enable optimized resource allocation, predictive maintenance, efficient baggage handling, and improved stakeholder collaboration, leading to cost reductions and greater efficiency.
Achieving successful digital transformation in the airport sector requires a strategic, holistic approach that embraces opportunities and challenges. This involves strong leadership, effective change management, robust cybersecurity, user-centric design, and cross-sector collaboration within the aviation ecosystem.
By carefully navigating these complexities, airports can fully unlock the potential of digital technologies to deliver safer, more efficient, and more enjoyable travel experiences.
Air navigation
communications
monitoring system
Passenger boarding
bridge operations and
cost management system
Departure manager
system and airfield
lighting control
E-gates and queues
management applications
Baggage inspection
control system
Check-in applications
Power Plant: emergency
and combined heat
and power generation
Escalator control
and supervision
Flight information
display system
(FIDS) software
Electrical vehicle
energy supply
control system
Your One-Stop Shop for Airport Technology
With extensive global experience, Getronics understands every stage of the airport traveler journey. We tackle key challenges: delays, customer service, baggage handling, security, and enhance convenience, flexibility, and safety.
As the only IT partner covering all airport technology needs, we offer:
Smart Airport & Traveler Experience
Solutions to optimize operations, streamline passenger flow, and boost satisfaction at every touchpoint.
OT Supervision & Control
End-to-end support for OT systems with advanced SCADA to monitor and manage airport operations efficiently.
IT Operations Managed Services
Reliable, award-winning teams powering critical systems, infrastructure, and user support behind the scenes.
Our Capabilities
Smart Airport & Traveller Experience
A comprehensive suite of solutions designed to enhance the passenger journey and optimise operations across all key airport touchpoints, including:
- Passenger safety
- Surface access
- Smart parking
- Queue management
- Wayfinding
- Commercial services
- Automated communication
Airport OT Systems & Platforms
Supervisory Control and Data Acquisition (SCADA), along with the management, development, and centralised support of OT systems.
- Air navigation communications monitoring
- Baggage inspection control
- Aircraft parking lighting control
- Passenger terminal control
- Power plant systems
- Airfield lighting
- Passenger boarding bridge operation and cost management
- Environmental control systems
Airport IT Applications & Environments
IT solutions that enable innovation and growth, improve the end-user experience, and increase operational efficiency across key airport systems, including:
- Check-in and e-Gates
- Customer Service Applications (CSA)
- Baggage management systems
- Safedock systems for aircraft docking
- Operational Support Platforms (OSP)
- Cloud-based display and information systems
Airport Operations Support Services
Our service portfolio covers day-to-day operations, end-user support, infrastructure oversight, and business-critical applications.
- Service Desk and ITIL-based operations
- On-site and field end-user support
- Infrastructure monitoring and management
- Cybersecurity and security services
- Software asset management
- Business and operational application support
- ServiceNow support and development
- Consultancy & project management
Getronics & Gatwick
Getronics is partnering with London Gatwick Airport to elevate the travel experience for over 34 million passengers annually at the world’s busiest single-runway airport. By providing expert Business and Operational Application Support, Getronics is helping Gatwick maintain service excellence, streamline critical airport processes, and advance its digital transformation strategy.
25+
Years supporting the airline business
60+
Airports worldwide trust Getronics
200M
Passengers supported every year
Your Technology Partner for the Airport of Tomorrow
With over 25 years of experience, Getronics helps airports worldwide evolve through seamless digital transformation. From strategic vision to operational excellence, we deliver integrated solutions that enhance every step of the passenger journey.
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Talk with one of our experts
We have over 25 years of experience supporting airports around the world. Andrew Madigan, Client Director at Getronics UK, understands the unique challenges faced by the aviation sector. If you’d like to speak with him directly, or with any of our other specialists across our global network of offices, please fill out this short form, and we’ll be happy to call you back.
