Location: Madrid, Spain
Date: 10 May, 2021
Global Communications Manager
- The Smart Check-in for Hotels enriches the guest experience and boosts safety, security and efficiency
- The solution drives the digital transformation in the Hospitality sector to increase the protection of guests against the effects of COVID-19
NEC Enterprise Solutions and Getronics announce the introduction in the Iberia market of Smart Check-in for Hotels. This is a revolutionary self-service solution that streamlines the check-in and check-out process with an easy-to-use, automated interface that walks the guest through the arrival and departure check-in process, without the need of contact with staff.
“As technology continues to revolutionise the hospitality industry, meeting the growing expectations of guest have never been more critical.” says Kees van Donk, Senior Director Travel, Hospitality & Leisure at NEC Enterprise Solutions, the global leader in Communications & IT solutions behind this novel development, while Getronics carries out the implementation and integration in Spain and Portugal.
“Whether checking in for business or pleasure, the guest experience must be convenient, welcoming, and frictionless. Our revolutionary self-service solution transforms the guest experience. It enables a guest to walk up to the Kiosk, verify their identity through face match or a previously received QR-code, pull up their reservation information, add a payment option if needed, encode their room key cards and receive their room assignment.”Kees van Donk, Senior Director Travel, Hospitality & Leisure at NEC Enterprise Solutions
At check-out the guest at the Smart Kiosk selects the check-out options, reviews, and confirms the charges. Billing is immediately completed, and a confirmation receipt is sent to the guest’s email.
“Our focus is to introduce new solutions that support our customers, especially in these critical moments for the sector. The Smart Check-in solution helps to reduce waiting times and optimise the management of guests’ arrivals and departures. It also facilitates compliance with security measures and, above all, it offers guests the confidence they need to feel today.”Joan Marcer, Director of Sales Workplace & Cloud at Getronics
Fully integrated with other Hospitality systems
Smart Check-in for Hotels, developed by NEC and implemented by Getronics, integrates easily with a property’s PMS system as well as face-matching software, touch screen display, camera, Passport/ID reader, credit card payment device, and door key encoder. The software immediately alerts staff when a room has been assigned and when the guest has officially checked out.
The multi-lingual platform is also fully customisable to meet the brand and marketing standards of the hotel-group or independent property.
Supplier of choice to the Hospitality industry
Across all major geographic regions, NEC is a preferred supplier to the Hospitality industry. By merging leading IT and Communication technologies, NEC deploys solutions with the scalability, capability, and affordability to meet the demanding business needs of hotels, event centres, cruiselines and travel organisations.
Getronics has more than 20 years of experience in the implementation of IT solutions in the tourism sector, from legacy solutions, such as voice communication systems, to innovative solutions for digital transformation, applications, and geolocation technologies, improving the guests’ stay and overall experience.
About NEC Enterprise Solutions
NEC Enterprise Solutions provides IT & Communication solutions to small, medium and large enterprises in both the private and public sectors. Designed for open connectivity, high availability and flexible growth, our innovative solutions incorporate the latest voice, data and video technologies and enable real-time, collaborative working, increased productivity and customer satisfaction. Our servers, storage solutions, software and virtualised workstations enable businesses to maximise operational efficiency, performance and profitability.
NEC Enterprise Solutions serves its customers across EMEA (Europe, Middle East & Africa) through a network of direct sales organisations, business partners and value-added resellers.