Empowering citizens through digital services
ENABLING DIGITAL TRANSFORMATION OF PUBLIC SERVICES
We support public administrations in developing new models of engagement with citizens and businesses, while guiding their digital strategy in an innovative and efficient manner.
A New Model of E-Government
Government digital transformation presents a significant and diverse range of opportunities for public administrations. By improving accessibility and responsiveness through user-friendly digital platforms, citizen engagement is greatly enhanced.
At the same time, data-driven decision-making, supported by analytics and AI, allows for more efficient resource allocation and the creation of informed, targeted policies. These capabilities help public institutions better understand citizens’ needs and respond with greater agility.
Automating routine tasks also frees up public employees to focus on higher-value work, increasing overall productivity. Meanwhile, open data initiatives foster transparency and accountability, and cloud technologies combined with agile methodologies allow for scalable and flexible service delivery.
Ultimately, government digital transformation empowers the public sector to deliver more effective, efficient, and citizen-centred services, strengthening public trust and contributing to improved welfare.
Digital Government Services
Digital Public Services
User-centric, simple, efficient, and personalised digital administration solutions.
Smart Cities
Services for designing, building, and operating spaces that serve their inhabitants.
Citizen
Civil Servant
Digital Workplace
Everything that is needed to improve public work efficiently and with the best tools.
Process Improvement
Tool integration and manual process reduction through hyper-automation, agile workflows, and enhanced AI use.
Centralised data
Multichannel
AI-supported
Towards a Citizen 360 Approach
Getronics supports Public Administrations on their journey towards a Citizen 360 model, placing citizens and businesses at the heart of digital services. We help implement Citizen Information Nodes with Golden Records, streamline digital channels for better user and employee experience, and integrate AI-driven virtual assistants to enhance interaction. Our goal is to simplify access, improve identification, and deliver more proactive, tailored public services.
Our Capabilities
Digital Public Services Delivery
Simplifying administrative procedures, reducing bureaucracy, improving citizen engagement, and providing personalized services
Smart Cities & Infrastructure
Improving urban planning, optimizing resource management, enhancing public safety, and creating more sustainable cities.
Data Spaces and Citizen Information Hubs
Increasing transparency and accountability, promoting citizen participation in decision-making, and fostering innovation through data-driven solutions.
Digital Health Services
Improving access to healthcare, enabling remote consultations (telemedicine) solutions, managing electronic health records, and facilitating public health monitoring
Digital Education and Skills Development
Expanding access to education and training, transform learning experiences, providing personalized education, remote access, and lifelong learning opportunities
Digital Identity and Authentication
Streamlining access to public services, enhancing security, reducing fraud, and enabling cross-border transactions.
Digital Social Services
Streamlining the delivery of social benefits, supporting services to vulnerable populations and reducing administrative burden for both citizens and government agencies
E-Labour services and solutions
Enhancing job matching and placement, improving labor market Information, streamlining labor administration and facilitating remote work and the gig economy
Regional Government of Castilla y León and Getronics
Thanks to Getronics’ solution, the Social Services Administration of the Castilla y León Regional Government in Spain has achieved tangible improvements and now provides faster, more effective support to citizens, reinforcing its commitment to social welfare.
What make us unique?
Digital transformation in the public sector requires more than just technology. It demands trust, support, and flexibility. We work hand in hand with public administrations to deliver citizen-focused services that evolve alongside you.
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Talk with one of our experts
Getronics has been a trusted technology partner to public institutions at all levels (including central government, regional governments, local councils, and public universities) for over 30 years, helping them deliver smarter, citizen-focused digital services. Our experience spans areas such as electronic processing, digital signatures, data interoperability, and document management through platforms like TiWorks®.
Raúl González, our Sales Director for Public Administration, leads our efforts in this sector in Iberia and understands the specific regulatory and operational needs of each level of government. If you’d like to speak with Raúl or one of our other specialists in Digital Government, please fill out this short form.
