Banking IT Solutions Driving Digital Transformation in APAC
Reliable Banking IT Solutions That Deliver! Count on Us
Protecting your customers trust through smarter banking IT
Across APAC, we see firsthand the immense pressure on banking IT infrastructure. New fintech disruptors are redefining banking with their agile, digital-first approaches. Cost-cutting was yesterday’s game. And while cost optimisation remains important, forward-thinking APAC banks are fully leveraging automation to drive growth. To enhance customer experiences, create competitive advantage.
Our clients use banking IT solutions and intelligent automation not just to streamline back-office operations, but to fundamentally transform how they serve customers. This means developing intelligent infrastructure that can respond to market pressures while maintaining the security and reliability your customers demand. To get this right, you need the right partner. A technology partner that understands both the innovation and technology side as the unique constraints of the banking industry.
Every moment of system downtime in your banking system can lead to lost transactions and eroded customer trust. From our experience with financial customers across the globe, we know that the pressure to innovate and automate while maintaining constant operational efficiency has never been greater.
But we’re here to help you. Providing the specific expertise and support your banking operation deserves. With a team that understands your business.
Take our customer Crédit Agricole Vita, a major European bancassurer. By partnering with Getronics, they consolidated multiple IT providers into one, resulting in significant cost savings over two years. We designed, built, and managed a complex cloud environment, complete with robust security monitored by our Security Operations Centre. What they got out of it? Improved operational efficiency, enhanced customer satisfaction, and measurable improvements in KPIs. In other words: we’ve got you covered. Your success is our success.
Automation solutions that focus on your success
Comprehensive cybersecurity
Safeguarding your banking assets amidst shifting threats
The stakes couldn’t be higher. Data breaches are costing organisations millions, and your customers’ trust is your most valuable asset. Unfortunately, it is also the easiest to lose. The banking industry faces multiple cybersecurity challenges, including protecting sensitive financial data and complying with strict regulations. AI-generated cyber threats like deepfakes, phishing, and advanced social engineering are increasingly difficult to detect with traditional security measures. Attackers bypass conventional defences and use AI to mimic human behaviour, automate large-scale fraud, and target digital banking platforms.
Getronics fights fire with fire. Our intelligence-led approach embeds AI directly into your security fabric. From threat intelligence that anticipates attacks and behavioural analytics that spot the anomalies humans miss, to incident response that moves at machine speed. We understand the need to secure your digital banking environment, protect sensitive customer and financial data, and ensure compliance with data privacy regulations, all while maintaining customer trust.
Intelligent Digital Workplace
Empowering your workforce, increasing productivity
The modern bank isn’t confined to physical branches – it’s wherever financial services are delivered and wherever your people need to be to best serve your customers. Since COVID accelerated digital banking transformation, your workforce expects technology that keeps pace with their lives and enables secure, seamless customer interactions, regardless of location.
Our Digital Workplace solutions create environments where your team thrives, supporting excellent customer service while safeguarding sensitive financial data. Gartner research highlights a key trend: “Consolidated frontline desktop platforms and advanced digital banking tools are transforming banker workflows and client interactions by streamlining processes, enabling personalised services and enhancing productivity.” This aligns perfectly with our Digital Workplace offerings:
When your banking professionals have frictionless, secure access to customer data and financial tools, your APAC customers enjoy faster decisions and more personalised service. Our workplace solutions were designed with both your staff and their customers in mind. We understand how important security, compliance, and customer experience are in the banking industry, and our solutions are designed to meet those specific needs.
Field Services
Excellent support, whenever and wherever you need it
At Getronics, we know that every financial business is different, especially when it comes to IT support. That is why we offer flexible options, that are tailored to what you need. In banking in particular, seamless operations and minimal downtime are decisive for business success.
Getronics offers specialised field services to support your banking IT infrastructure, from digital workplaces and PoS systems to servers, network equipment, and IoT devices. We provide fast, reliable, and cost-effective support to keep your banking systems running smoothly, wherever you are.
Anywhere you are in the world, we’ve got you covered. Even if you’re in a country where Getronics doesn’t have a direct presence with consistent support through the Global Workspace Alliance (GWA). This partnership covers 90% of the global economy and lets us deliver these services across the world, combining the strengths of top local IT providers under the leadership and responsibility of Getronics to ensure your business gets the support it needs, wherever you are.
Ready to transform your banking operations?
When FROB (Fund for Orderly Bank Restructuring) needed to modernise their technology infrastructure while maintaining exceptional service quality, they partnered with Getronics. We now provide FROB with comprehensive IT services tailored to their unique financial oversight role, supporting their banking operations with:
- Personalised IT solutions that blend technological efficiency with human expertise.
- Continuous service improvement that enables them to focus on their core financial responsibilities.
- Flexible support that adapts to their evolving regulatory requirements.
“Getronics understands the critical nature of our financial oversight role. Their team has demonstrated the capacity to blend technological efficiency with personal service. So we can stay focused on our mission to maintain stability in the banking system.”
Technology Officer, FROB
Why leading financial institutions rely on us for growth
What makes us uniquely qualified to support your banking technology? First of all, Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 23 centres, providing comprehensive end-to-end services across the globe. Our difference is that we combine the personal touch of a dedicated team who understands financial services with the global reach to support your operations anywhere. With our deep understanding of banking operations and regulatory requirements, we take the headache out of adopting new technologies, while maintaining the security your customers expect.
Large enough to support all your needs across multiple branches and jurisdictions, small enough that you’ll know your team by name.
Our team never hides behind processes or escalation paths. We take personal responsibility for your success, understanding that in banking, every minute of downtime affects customer trust.
We combine cutting-edge solutions with decades of financial services experience, ensuring compliance with GDPR, PCI DSS, and local banking regulations.
We understand you have stakeholders and regulatory authorities to answer to, and we are committed to making you successful in complex industry.
Let’s discuss how Getronics can help you navigate the challenges in the banking industry and prepare for the future of banking in Malaysia, Singapore, and across APAC.
