Banking IT Solutions Driving Digital Transformation in APAC

Reliable Banking IT Solutions That Deliver! Count on Us

Protecting your customers trust through smarter banking IT

Across APAC, we see firsthand the immense pressure on banking IT infrastructure. New fintech disruptors are redefining banking with their agile, digital-first approaches, while APAC banks are fully leveraging automation to drive growth.

Getronics is committed to driving digital transformation in banking by delivering secure, reliable, and scalable IT solutions. From automating core processes to modernising infrastructure, we support banks in enhancing customer experiences while maintaining the highest levels of trust and compliance. 

Our deep understanding of banking operations allows us to deliver managed IT infrastructure that supports operational continuity and innovation. As proven in our work with Crédit Agricole Vita, we help institutions reduce complexity, boost efficiency, and accelerate transformation.

Credit Agricole Logo

Our IT solutions for banking industry

Green semi circle
A man operating AI banking solutions on a mobile device

Comprehensive cybersecurity

Safeguarding your banking assets amidst shifting threats

Your customers’ trust is your most valuable asset. Unfortunately, it is also the easiest to lose. Data breaches have become a major concern in today’s banking industry. At Getronics, our intelligence-led approach embeds AI directly into your security fabric. From proactive threat intelligence to behavioural analytics, our banking technology solutions are built to protect sensitive customer and financial data. With rapid incident response and robust regulatory compliance, we help safeguard your operations and build customer trust.

 

Generic security solutions are a risky proposition for banking. We’ve built protection systems that understand the unique ways attackers target financial institutions and customer accounts. 

 

Worried about financial regulations and data protection? We will make sure you are fully compliant with regulatory compliance such as SOC 2, ISO 27001, GDPR, PCI DSS, and other financial industry standards, without drowning in paperwork. 

We help financial institutions to consolidate and filter suspicious transactions, ensuring early detection of risky activities for both corporate clients and banks. 

Group of people discussing banking it solutions in a meeting

Intelligent Digital Workplace 

Empowering your workforce, increasing productivity

The modern bank isn’t confined to physical branches – it’s wherever financial services are delivered and wherever your people need to be to best serve your customers. Since COVID accelerated digital banking transformation, your workforce expects technology that keeps pace with their lives and enables secure, seamless customer interactions, regardless of location.

Our Digital Workplace solutions create environments where your team thrives, supporting excellent customer service while safeguarding sensitive financial data and integrating seamlessly with your IT infrastructure for banks. Gartner research highlights a key trend: “Consolidated frontline desktop platforms and advanced digital banking tools are transforming banker workflows and client interactions by streamlining processes, enabling personalised services and enhancing productivity.” This aligns perfectly with our Digital Workplace offerings:

Enable secure and compliant communication between branch staff, remote teams, specialists and clients, protecting sensitive information while further building trusted relationships. 

 

Streamline workflows, automate routine tasks, and make sure your banking professionals have the insights they need to make informed decisions and deliver personalised customer service. 

 

 Delivering the same seamless and secure experience whether they’re serving customers in branch, working remotely, or collaborating in a hybrid environment. 

 

When your banking professionals have frictionless, secure access to customer data and financial tools, your APAC customers enjoy faster decisions and more personalised service. Our workplace solutions were designed with both your staff and their customers in mind. We understand how important security, compliance, and customer experience are in the banking industry, and our solutions are designed to meet those specific needs. 

Group of people discussing banking it solutions in a meeting

Field Services

Excellent support, whenever and wherever you need it

At Getronics, we know that every financial business is different, especially when it comes to IT support. That is why we offer flexible IT solutions for banking industry. In banking in particular, seamless operations and minimal downtime are decisive for business success.

Getronics offers specialised field services to support your banking IT infrastructure, from digital workplaces and PoS systems to servers, network equipment, and IoT devices. We provide fast, reliable, and cost-effective support to keep your banking systems running smoothly, wherever you are.

Anywhere you are in the world, we’ve got you covered. Even if you’re in a country where Getronics doesn’t have a direct presence with consistent support through the Global Workspace Alliance (GWA). This partnership covers 90% of the global economy and lets us deliver these services across the world, combining the strengths of top local IT providers under the leadership and responsibility of Getronics to ensure your business gets the support it needs, wherever you are.

On-demand engineer call-outs for swift, expert assistance based on pre-agreed SLAs, ensuring minimal disruption to your banking services.

 

Routine Maintenance Days with scheduled visits to proactively maintain and optimise your systems, keeping your operations efficient and secure.

 

Our multi-lingual service desk solves problems day or night, in Mandarin, Malay, Thai, English or other languages. So your banking professionals never again face downtime during critical financial transactions. Solution Café for dedicated, in-branch tech support, offering high-touch assistance to resolve issues quickly and efficiently.

Ready to transform your banking operations?

When FROB (Fund for Orderly Bank Restructuring) needed to modernise their technology infrastructure while maintaining exceptional service quality, they partnered with Getronics.  We now provide FROB with comprehensive banking technology solutions tailored to their unique financial oversight role, supporting their banking operations with:

“Getronics understands the critical nature of our financial oversight role. Their team has demonstrated the capacity to blend technological efficiency with personal service. So we can stay focused on our mission to maintain stability in the banking system.”

Technology Officer, FROB 

 

Why banks trust Getronics for digital transformation

Request a callback now!