2023 Strategic Roadmap for Digital Workplace Infrastructure and IT Operations*

Research access available until 30/06/2024 | Read-time: 15 minutes

Research courtesy of Getronics

Now that digital employee experience (DEX), sustainability and cost optimisation are at the top of most I&O decision-makers’ agendas, which digital workplace investments will really deliver the most impact over the next three to five years?

That’s the question at the heart of the Gartner report, “2023 Strategic Roadmap for Digital Workplace Infrastructure and IT Operations”* published in August 2023. The roadmap identifies the drivers for change (such as human-centric IT, cybersecurity threats and budget concerns) that are most relevant to I&O leaders today. It connects the dots between change drivers and strategic enablers (new technologies and models) that put your organization on the path to achieving its strategic outcomes, from creating a sustainable digital workplace to increasing agility, adding IT business value and beyond.

The constant pace of change in today’s digital workplace presents risks and opportunities for I&O leaders. With the help of Gartner roadmap, you can identify and close the gaps in your organisation’s current approach and determine which investments are worthwhile, including secure, user-friendly endpoint management, managing e-waste and reducing your IT carbon footprint.

Read the full roadmap for detailed insights on which strategic enablers empower your organisation to face the pressures of change and achieve its strategic outcomes.

* Gartner, 2023 Strategic Roadmap for Digital Workplace Infrastructure and IT Operations, Tom Cipolla, Sunil Kumar, and 1 more, 8 August 2023

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