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Customer Experience (CX) is more than a buzzword, it is the foundation of customer retention and business success. It encompasses every interaction a customer has with a company, from brand discovery to post-purchase support.
Today, we’re celebrating International Fun at Work Day, a reminder that even in a fast-paced, high-stakes industry like IT services, fun isn’t just a luxury – it’s a strategic advantage. In a field where innovation, problem-solving, and collaboration drive success, a culture of enjoyment can be the key to unlocking creativity, reducing stress, and strengthening teams.
The digital transformation journey has become a necessity rather than a choice, and at the heart of this transformation lies the concept of the Digital Workplace. At Getronics, we know that optimising business operations requires more than just adopting new tools—it’s about creating a seamless, integrated, and future-ready environment that empowers and drives employee productivity.
In January 2025, the European Commission officially announced its new European Action Plan on the Cybersecurity of Hospitals and Healthcare Providers, aiming to fortify Europe’s healthcare security.
International Women’s Day is a time to celebrate the incredible achievements of women. Our Chief Commercial Officer, Elisabete Mleczak shares her own journey, the lessons she’s learned, and the steps we can all take to empower women in the workplace.
Ensuring a seamless experience for passengers at the various touchpoints, such as check-in, security, boarding and baggage claim, is critical to your airport.
As of January 17, 2025, the Digital Operational Resilience Act (DORA) is now in full effect across the European Union. The regulation demands that financial institutions build cyber resilience, ensuring they can withstand, respond to, and recover from threats, including PAM.
On February 21st, the world observes International Mother Language Day. A UNESCO-led initiative that celebrates linguistic and cultural diversity while promoting the preservation and protection of all languages
Today, February 11th, is International Safer Internet Day, an opportunity for us to come together as a global community. The initiative promotes ideas to help every to use online technology more responsibly, particularly young people, and those who care for them.
DeepSeek AI has hit the stage as a new ChatGPT style alternative. Developed in China, and released recently, DeepSeek has disrupted the dominance of western AI companies over the landscape.
It’s going to take a lot of energy, keeping up with growth and security, but there are risks that we should all be minimising. Spending time to meeting new and sophisticated standards are the best way to do it.
The way that tech is going to evolve in 2025 will see a range of tools and investments enter the marketplace. Looking at the way you invest in data can drastically change how you collect and use important data in your business.
A new year has arrived, and we’re about to embark on a 12-month journey to technology transformation! So, what can we expect from 2025, and how can you utilize the top tech trends of 2025 for your business?
For 2025 there are technology trends on the horizon the sector needs to keep in mind and start preparing for.
A UK hospital has been hit in the latest NHS cyber attack, 2024. Are their security services up to standard?
Technology has seen an exponential rise over the last few decades. Both hardware and software has got more sophisticated, and faster, which means that cybersecurity has also become a sophisticated threat.
I’m a CIO and I’m more excited than ever… Discover insights from Getronics’ Chief Technology Officer, Harsha Gowda, on the benefits of IT outsourcing.
Artificial Intelligence (AI) has swiftly revolutionised industries, economies, and societies across the globe. Acknowledging both the vast potential and the intrinsic risks of AI technology, the European Union (EU) has initiated comprehensive legislation to govern the development and utilisation of AI
Updating and improving the way hospitals operate is critical for many stakeholders – medical professionals, hospital staff, patients and their families – there is a long list of people who benefit from technological innovation.
October is an incredibly important time for security providers. Not only is it Cyber-security month, but it marks the start date for the Network and Information Security Directive 2, or “NIS2”.
If you’re considering a new digital experience, whatever stage you’re at in your journey, we’d love to talk.
