Unified Communications (UC) is an integral part of every successful organization’s ICT strategy. UC provides employees access to a variety of collaboration tools that improve productivity and business outcomes, and can significantly reduce the cost of IT operations without compromising user experience or security.
Getronics end-to-end UC services include:
- IP telephony via hard or soft-phone
- Fixed Mobile Convergence with single number reach (one device, one number)
- Integrated presence, status and click to dial
- Chat and instant messaging
- Voicemail integration
- Video calling and conferencing
- Collaboration tools, including screen share, web meeting, document sharing
- Flat-rate dial-in conferencing services which can replace existing audio conferencing provider pay-per-use solutions
- Industry-leading room solutions for conferencing and collaboration
- SIP telephony and mobile telephony services, along with dedicated circuits to Microsoft using ExpressRoute for Cloud solutions
Getronics also offers full IP Contact Center Solutions, giving organizations the flexibility to use remote authorized agents to improve responsiveness.
End to End
With your input, our people create, implement and manage a business platform that meets the current and future needs of your business and people.
Simply access your tools and Workspace through a convenient, easy to use end-user portal.
Our teams manage your Workspace and support your people.
Expert help is provided to you remotely or onsite when needed.
Your hardware is supported through onsite interventions.