If you want happy and productive technology users, you simply have to keep them connected. Getronics Automated Intelligence services are designed to replace traditional reactive support models with modern, data-driven, proactive support technologies.
- Proactive support that controls situations instead of reacting to events
- Predictive technologies that identify potential incidents by analyzing performance thresholds and trends in real time
- Pre-emptive solutions that take targeted corrective action before incidents occur
Automated Intelligence maximizes user productivity and satisfaction by reducing crashes, service interruptions, and other performance issues in today’s always-on mobile workspace.
Getronics Automated Intelligence solutions provide:
- Analytics-enabled support insights
- Increased productivity and satisfaction using a fix once, fix all methodology
- Complete protection of your user community by identifying every affected and exposed user
- Prioritized support efforts based on actual impact and risk from machine data
- Reduced support volumes and expense
- Happy, productive users
End to End
With your input, our people create, implement and manage a business platform that meets the current and future needs of your business and people.
Simply access your tools and Smart Work through a convenient, easy to use end-user portal.
Our teams manage your Smart Work and support your people.
Expert help is provided to you remotely or onsite when needed.
Your hardware is supported through onsite interventions.