Finance

Banking isn’t about formality anymore. Instead of visiting bank branches, people want quick and easy options to manage their finances on their phones or online. It’s about easy access, but it’s also about ensuring confidentiality, security and control.

For financial institutions, effectively managing the infrastructure, networks and applications that enable these easy interactions offers benefits beyond making customers happy. The right IT solutions, implemented in the right way, help to make your own people happy and more satisfied in their jobs. They also streamline processes and open up new efficiencies, saving costs and helping you align with regulatory and compliance frameworks.

We’ve supported customers across the finance world for many decades, with systems and solutions for core banking (including online, mobile and social banking), real estate asset management, card fraud, regulatory and compliance, and more. Whether you want to strengthen your infrastructure, deliver a seamless user experience, or simply get to know your customers better – we can help. At Getronics, we’ve got the expertise and experience to connect the possibilities, and help you find new ways to achieve your business goals.

Tecnocom

Flexibility and mobility for staff and streamlined relationships with vendors help ING become ‘The Bank of the Future’.

For ING, a global financial institution with 53,000+ employees across 40 countries, mobility, efficiency and security were the key goals in a multi-faceted project with long-time partner Getronics. With the solution in place, people can work wherever they want, on any device, making work significantly more flexible and satisfying. In addition, ING is able to reduce their cost of IT operations, take advantage of underused infrastructure capacity and begin to unify communications throughout the organization.

Location

ING’s headquarters are based in Amsterdam. The company delivers services to customers in The Netherlands, Belgium, Luxembourg, Germany, Austria, Spain, Italy, France, Australia, Poland, Turkey, Romania and business units in Asia.

Activities

Through their retail and commercial banking services, ING has secured a well-known brand, strong financial position, omni-channel distribution strategy and international network. ING is currently the number one ‘diversified financials’ company in the Dow Jones Sustainability Index.

Challenge

ING Belgium faced the usual pressures of a number of organizations today – staying secure, mobile and as efficient as possible. They required an IT provider that could meet these demands through a host of security, Unified Communications and analytics solutions in order to bring leaner, more innovative and more transparent technology to the company.

“I am delighted with the way that Getronics has executed this project: It has been delivered with professionalism, expertise and drive to do an excellent job. They have proven themselves to be a solid IT provider that brings initiative, innovation and insight to the table – all of which are highly valued in this competitive economy and market. We look forward to continuing our long-standing partnership with Getronics.”


Jean-Christophe Bernard
Head of Workplace Managed Services at ING Belgium