There have already been huge shifts in the concept of the traditional office space, with millennials expecting to have the freedom to work wherever and on whatever device they choose. Although laptops and PCs are likely to remain the primary devices for work activities, the near future will require a seamless transition between devices more suited to working on the move – such as mobiles and tablets. Rather than a desk and monitor alone, the future workspace will constantly shift depending on the context of the user. With the workspace becoming so intangible, it is likely that traditional on-site support will become obsolete.
In light of this, IT departments must create a blended workspace strategy, enabling access to tools and resources appropriate to the end user’s job. For example, shifting from fixed immovable software contracts and licencing to more subscription based flexible options; and moving from the era where everything is owned and controlled to the era where flexibility is achieved through pay per use models.
By using a secure cloud-based delivery of virtual desktops, images, applications and storage, IT departments should act as a basis for smooth sharing and synchronisation of data across devices and throughout the organisation. In this respect on-site IT must transform itself to one with its heart in the cloud.
Further still, the introduction of wearable technology is set to completely disrupt the concept of the traditional workspace as IT becomes progressively more ubiquitous. For example, fire fighters are already being deployed with sensors that transmit heat and health data to monitor safety, and in the healthcare sector, surgeons will soon be able to view patients’ vital signs without having to look away from the operating table. As a result, IT teams will be required to cater for a workspace that is completely unrecognisable to that of today.
Of course, in order to facilitate this massive shift in skills and the fast pace of change, IT professionals must have the tools and flexibility to keep up with new innovations. Thankfully, online courses which enable large numbers to study high quality IT skills, give IT professionals the ability to learn quickly as they go. In addition, employers are increasingly likely to offer education as an incentive to join or remain at their company.
For IT teams, the next decade will be particularly exciting, as organisations race to stay ahead of the curve and transform themselves through the use of technology. By laying the foundations now, IT teams can build upon their current structure to meet the future needs of the business.