We’re proud to announce that we’ve been awarded 2016 Global Field Services Overall Winner at Dell/EMC Service Partner Summit.
Getronics has been ranked highly within a group of top Dell/EMC partners for demonstrating a solid performance, consistent quality and a proactive approach to global field service delivery. Award winners are selected from a group of nominations based on the quality of their service delivery, customer satisfaction and ease of doing business and innovations.
Being recognised in this area brings us great pride as Getronics is one of the few global workspace management providers that truly embraces field services as an integral component of the total end-user service experience. Whilst we have expanded our service automation capabilities, we remain fiercely committed and continue to invest, together with our Global Workspace Alliance (GWA) partners, in our global on-site offering. We work closely with our customers’ users day in, day out – making us best placed to understand their evolving needs. Besides winning the award, this is also reflected in our growing relationship with Dell/EMC, including ongoing business expansions and renewals.
With over 600 trained Dell engineers in the front, and an amazing team of planners, service delivery, sales and account team members, Getronics provides maintenance, warranty and lifecycle services to Dell customers worldwide with strong focus on innovations, quality and end-user satisfaction.
We are extremely honoured by this award and excited for what this partnership will bring in the future.
By Michiel Uilenreef, Getronics Client Director, Dell