“Getronics has delivered a highly agile solution which enables us to be nimble and flexible in what is a highly demanding, highly competitive and time-pressured industry.” Steve Goodwin, CIO The RAC.

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“We are extremely pleased with Getronics’ proactive approach, bringing us innovation whilst ensuring that our joint projects stay on course and on time. Getronics has delivered a highly agile solution which enables us to be nimble and flexible in what is a highly demanding, highly competitive and time-pressured industry. We look forward to what the future holds with getronics and to working together to ensure we achieve our business goals.”

Steve Goodwin, CIO, The RAC

Locations


Headquartered in Birmingham, UK, with approximately 4,000 dedicated staff, the RAC operates from three bases, offering vehicle and breakdown services up and down the UK to both private and business motorists.

Activities


In 2014, the RAC’s patrol force of approximately 1,500 patrols attended to 2.3 million rescue breakdowns. The RAC’s activities include breakdown cover with roadside assistance, insurance, buying a used car, telematics, vehicle inspections and checks, legal services and up-to-theminute traffic and travel information.

Challenge


The RAC was looking for an IT provider who would deliver a nimble, agile IT solution that would act as a key enabler on their path of growth and keeping ahead of the competition. This included management of the company’s entire IT infrastructure, website hosting and service desk support.