The Peninsula Paris occupies an iconic building that first opened in 1908 as one of Paris’leading “grand hotels.” After lying dormant for two decades, this architectural gem on Avenue Kléber, close to the city’s most exclusive luxury shopping, dining and cultural attractions, was carefully restored and reopened as The Peninsula Paris. The hotel is often frequented by celebrities and dignitaries of state, and, in the evening, the rooftop L’Oiseau Blanc restaurant terrace affords 360-degree views of the French capital’s iconic monuments, including the Eiffel Tower.

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WE HAVE A REALLY STRONG RELATIONSHIP WITH GETRONICS,OUR SYSTEMS INTEGRATOR, WHICH HAS SEAMLESSLY PROVIDED CRUCIAL VOICE AND DATA SERVICES SINCE THE HOTEL BUILD IN 2012. GETRONICS IS A TRUE PARTNER OF OUR DIGITAL OPERATIONS. WE WORK COLLABORATIVELY AND ADOPT A TEAM-APPROACH, WHICH ENSURES CRITICAL ADMIN AND GUEST SERVICES SUPPORT THE DAY-TO-DAY RUNNING, AND THEREFORE THE SUCCESS OF THE HOTEL

HERVÉ PHILIPPOTEAUX, IT MANAGER, THE PENINSULA PARIS

Locations


Paris

Activities


Perfectly situated at 19 Avenue Kléber, just steps from the Arc de Triomphe, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 86 suites. Inspired by Haute Couture, the theme suites at The Peninsula Paris hotel – some of the French capital’s most spacious and the world’s most highly customised – are veritable showcases of French heritage and savoir-faire.

Challenge


Located in the vibrant centre of one of the world’s most famous cities, the Peninsula must compete against its rivals to win the custom of some of the most discerning travellers in the world. In order to successfully provide a return on the property’s considerable investment in its development, it is essential that all guest services are delivered to the highest standard, providing satisfaction from day one.