"PROVIDING AN EFFICIENT AND EFFECTIVE SERVICE DESK FOR BRITAIN’S SECOND LARGEST GROUP OF PORTS"

Peel Ports

Solutions:

Service Desk

Sectors:

Transport & Logistics

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Peel Ports are Britain’s second largest group of ports and are strategically located to serve the whole of the United Kingdom. Peel Ports’ five major gateways handle a broad spectrum of international trade.

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Locations

Peel Ports operate from Clydeport, the Port of Heysham, the Port of Liverpool, the Manchester Ship Canal, Medway Ports and Irish Sea Ports.

Activities

Peel Ports handle 65 million tonnes of cargo every year and this figure is growing.

Challenge

To establish a new Service Desk that is mature in its practices and can support Peel Ports’ aspirations for change.



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