Disaster Avoidance & Recovery:

Disaster Recovery (DR) / IT Service Continuity Management (ITSCM) – our primary UK Data Centre is fully resilient, featuring high-density dual power supplies (11KV), independent tripping, automatic failover to UPS and 6200kVA capability generator back-up, together with diverse routing into the Data Centre building. In addition, high speed network connectivity provides capability to support DR across multiple Data Centre sites both on-shore and off-shore.

Specialist Recovery Centre – our Getronics Specialist Recovery Centre provides a combination of managed server recovery, work area recovery, DR and managed back-up hosting facilities using dedicated teams.

DR Testing – regular DR testing is a crucial part of the service, where we manage client’s DR test activities, co-ordinate resources, identify business objectives and success criteria, report on results against expected recovery objectives and make key recommendations.

Managed Back-up / Remote Vaulting Services – we use the CommVault Back-up and Recovery suite to deliver its remote vaulting solution. With CommVault, Getronics make back-up administration simple, using a combination of local and remote vaults, data can be restored within minutes back to the customer site.

DR Customer Portal – IT service continuity plans and processes are hosted via a customer portal, used as a central repository for processes followed during invocation and an expected recovery time-line. Also test documentation, contact and audit information are stored on the portal.

Environmental Benefits

CHP Power – power to the our Data Centre is supplied from the local Combined Heat and Power Plant (CHP) at Weston Point, which is one of the cleanest facilities in the UK, with carbon emissions of approximately 35% less than conventional Grid Power.

Zero Carbon Tax! – due to the ‘green’ power source to our Data Centre, it is currently CRC exempt, meaning no carbon taxes are passed on to our customers, thereby helping our clients meet their carbon reduction targets.

Energy From Waste – by 2013, our aim is that 100% of our Data Centre’s power will be received from Energy From Waste (EFW) plants.

ISO 14001 – we are accredited to the ISO 14001 Code of Practice for Environmental Management System.

European Data Centre Code Of Conduct - Getronics UK has Participant Status in the European Data Centre Code Of Conduct, which aims to inform and stimulate Data Centre operators and owners to reduce energy consumption in a cost-effective manner without hampering the mission critical function of data centres.

Energy Management - Getronics is registered to the ISO 50001 in the UK, which supports organisations in all sectors to use energy more efficiently, through the development of an energy management system (EnMS).

Security & Protection

Anonymity – Our purpose-built national Data Centre is an anonymous building, which is important for many of our financial and security-conscious clients.

Private Suites – some of our clients use private Data Centre suites, hidden in our facilities with high security access rights.

CCTV & Biometrics – access control to our Data Centres is managed through a three token system, including the use of biometrics and advanced internal and external CCTV technology, monitored full-time.

24x365 Security Presence – full-time on-site uniformed security personnel control access to the business park as well as the Data Centre.

Anti-attack – there are no external windows or walls into the machine room space and there is no under floor access to machine room areas.

ISO 27001, ISO 9001 & ITIL3 – we are accredited to the ISO 27001 Code of Practice for Information Security Management, ISO 9001 Code of Practice for Quality Management System and our processes are based on the IT Infrastructure Library (ITIL) service management framework. This ensures that the security of all aspects of Getronics’ operations, including information, is classified so compliance can be enforced and measured.

VESDA – state of the art VESDA (Very Early Smoke Detection Apparatus) and FM200 fire suppression systems protect every machine room, with the entire site covered by smoke detection sub-floor, at ceiling height and in the ceiling void.

Location

UK – our main national Data Centre is a purpose-built Tier 3 facility based in Runcorn, Cheshire, with additional facilities in Rushden and Telecity in Manchester.

Capacity – the main national Data Centre comprises 2,800m2 of Data Centre capacity, with a mix of shared or dedicated Data Centre space, as well as private suites available.

Global Reach – we have a wide network of both Getronics and partner-owned data centres across the world, totalling over 50,000m2 of Data Centre space.

Cost-effective

Competitively Priced – since we own our national Data Centre and it’s currently CRC exempt (zero carbon tax is passed on to our customers), we are able offer extremely competitive, high quality services.

Economies of Scale – we offer compelling volume pricing discounts on all of our Data Centre services – simply enquire or use our Data Centre Calculator to get a quote.

Reduced Cost of Ownership – we can demonstrate clear cost savings to clients whether they wish to outsource part or all of their Data Centre requirements.

Budgetary Certainty – our utility based data centre offerings allow businesses to accurately forecast costs which are aligned to actual business usage, as opposed to paying for an infrastructure built to cope with peak demand all-round the year with low overall utilisation.