With worldwide revenues of € 1,97 bilion in 2010 and about 12,000 employees (FTE), Getronics is a leading ICT service-provider in the world and the largest ICT service-provider in the Benelux. As expert in workspace management services, connectivity, datacenters, and consultancy, Getronics helps organisations and its employees to improve performance. To do this, Getronics has a complete portfolio of integrated ICT services for the large enterprise market and works according to a Global Service Delivery Model ensuring that services are provided for clients throughout the world that are of consistent quality. Since 23 October 2007, Getronics is part of KPN, the main provider of telecommunication services in The Netherlands.

Our Vision

We see a world where enterprise ICT services are driven by the personal demands of the employees of our customers, enabling them to become more productive by engaging professionally with each other wherever they are, in a secure and seamlessly connected way.

Our Mission

We improve our clients’ business results by enabling the personal performance of their employees. We orchestrate and deliver managed ICT services and craft standards-based ICT roadmaps together with our clients to achieve this.

Since 23 October 2007 Getronics has been part of KPN, the biggest provider of telecommunications services in the Netherlands. The merging of Getronics and KPN’s ICT activities has resulted in the biggest ICT service provider in the Benelux. Within the KPN organization, Getronics is the label for all ICT services in the large enterprise market. The acquisition gave Getronics more financial effectiveness, stability and innovation capability. This in turn enables Getronics to strengthen its position as market leader in ICT services and global provider and challenger in workspace management.

Here a few examples and facts of our value to our clients on global and local level:

• Workspace services is our core business bringing cost savings, flexibility and reliability based on our operational excellence and integrated service processes in our company and with service partners;
• End to end services bringing controlled change, on-going support and continuous improvement mutually aligned in a clear roadmap;
• Innovative and highly automated processes with adaptive mix of self service, remote- and on-site service continuously matched to clients business needs;
• We expand our global workspace offerings through own operations and partnerships based on the Getronics Global Workspace Alliance with seven founding members of the Alliance (APX Synstar, CompuCom, Getronics, Getronics Middle East, NTT Data, ServiceOne Getronics and TecnoCom) span the European, American and Asian markets;
• For the client, we deliver simplified contract management, effective service evolution and responsive scaling to requirement bringing cost savings by flexible services, control and balanced service levels;
• Alliance members will work together to provide international organizations with globally consistent IT support, with a specific focus on workspace outsourcing;
• We manage 2 million assets worldwide in > 90+ countries, 350,000 of which are in the Netherlands;
• We are the only ICT service provider that manages digital signatures at the topmost security level;
• Through a company-wide implemented green IT policy we reduce our carbon footpint. Latest success is obtained by applying the latest cooling technologies in our datacenters, saving energy equivalent to the consumption of 1,500 households covering 5 million kWh savings a year;
• We have delivered more than 150 large outsourcing projects within 15 year;
• Getronics perceived by leading market analysts as uniquely positioned converged service delivery company (integration of IT and telecom services) and perfect provider of worldclass remote and on-site workspace services with an integral global delivery platform bringing clients peace of mind and cost savings.

Our corporate culture is typified by its freedom and opportunities for personal development. You enjoy your work much more if you can direct the course of your own career, and in our view this is an absolute precondition for getting the best out of yourself. That’s why, at Getronics it’s you who decides the speed of your career. You make your own choice of education and training courses. You have a say in deciding on the projects that best suit you. And, all in all, you have a big say in what your CV looks like with top 500 customers.

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