Continuous improvement, constant support

A market leader in the UK's booming drinks business, First Quench is one of the UK's largest private retailers, selling over 1 million bottles of wine and 1 million cans of beer every week. In fact, First Quench serves a mammoth 150 million customers a year from its 1,700 stores, operating under familiar brand names such as Threshers, The Local, Wine Rack and Haddows. This major retailing operation employs around 12,000 people - all of whom rely on efficient IT systems.

Challenge

Following a number of historic strategic market acquisitions, mergers and disposals, First Quench needed to rationalise its many heritage IT systems as these had become both complex and costly to run. The rationalisation ? including the upgrading of key line-of-business applications ? needed to be completed quickly and cost-effectively. A prime requirement was that the new IT systems should be able to cope with future change.

Solution

From design to implementation to ongoing management, Getronics now provides First Quench with a comprehensive, futureready IT workspace solution.

Benefits

• Improved consistency
• Enhanced flexibility
• Effective management
• Defined performance targets