An inefficient workspace hampers productivity

What matters most to the end users of the IT workspace is continuous access to the applications and infrastructure that allow them to do their job… like e-mail, the Internet, telephone, and software applications. These tools must not be interrupted by downtime or connectivity issues. Legacy IT environments often involve technologies from different vendors that can be complex, difficult to manage, or not effectively integrated with the new technologies. The introduction of any new programs or applications can cause security and compatibility issues that slow down your system, your staff, and therefore your business.

Sound architecture is essential

On-demand information, system manageability and self-service support functionality are all sustained or undermined by the performance of the IT infrastructure itself. The system needs to be flexible and adaptable to new technologies so that it will work at optimum levels all the time, not just at the initial deployment.

Innovative technologies can give business the edge

New business applications and technologies arrive all the time and the latest technologies can help to differentiate a business from its competitors in terms of responsiveness, management and communication with partners, clients, and colleagues. But new programs can be expensive, and it can be difficult to know which ones will be best for your business. A managed solution based on a flexible architecture can adapt to include relevant new technologies and functionalities.

The right support can prevent disruption

Minor issues can cause big problems if they are not resolved quickly. Self-service, on-demand helpdesk support enables users to resolve issues quickly and efficiently, without unnecessary stress or disruption.

The drive to reduce costs

Many enterprises today have to weigh up the balance between achieving optimal service and functionality with the financial outlay of any such project. This can be harder for small- and medium-sized companies which cannot always benefit from economies of scale. No matter what size they are, companies need IT solutions that are cost-effective without compromising service levels or disrupting business.

The need to stay in control

Seeking the help of specialists to optimize and manage your company's workspace environment should not mean that you lose control of it. In-house IT specialists and managers need full, effortless control over the system, and with Getronics, they get it.

When is it right to seek expert help?

Using the help of experts can deliver major cost savings and improve productivity. So when should your enterprise consider it? Here are five indicators that suggest it might be the right time to outsource:

• You are unclear about the true cost of IT and need to quantify it in order to control outlay and meet budget objectives
• Your organization is going through a significant transformation, perhaps as the result of an acquisition or divestment
• You wish to enable new services quickly, perhaps because you are bringing new products to market or want to work more closely with partners
• You need to make rapid efficiency gains in order to free up investment capital for core business concerns
• You need to increase or reduce IT resources and their associated services as your business demands change.