HomeSite MapContact
Workspace Management Services
Getronics solution

Getronics Future-Ready Workspace keeps you in full control of your workspace environment while we work to make sure it always performs at its best.

A future-ready solution for any sized enterprise

Getronics provides all the support services needed to answer your workforce's primary technology needs, from desktop service and asset management to providing data center services and remote system services.

Getronics brings a flexible reference architecture, best practices and ITIL-based delivery methodologies to implement unified asset management services across the enterprise and ensure that all hardware and software acquisitions, upgrades and disposals are efficiently and cost-effectively managed. The solution is based on three key approaches:

Commodity – Enables freedom of choice based on the standard package. Full support services are included for a variety of essential business IT functions which are packaged together in the solution:

  • Microsoft Outlook
  • Internet Explorer
  • Microsoft Office
  • Windows XP
  • Security solutions

Continuous innovation – Ensures that the workspace environment is future-ready and up-to-date with advances in technology:

  • Quick-response IT organization in support of changing operational processes
  • Integration of business applications in Office Automation (CRM/Office)
  • Incorporation of telephony into the Business Desktop (call from Outlook)
  • Standardization gives a stable architecture for developing or integrating further applications 

Reducing manual interference – To increase productivity:

  • Self-service by end user (password resets, document restore, etc.)
  • More efficiency through standardization
  • Approximately 20% savings in IT management costs through zero-touch technology.

The Future-Ready Workspace solution utilizes Getronics' component-based approach to workspace service delivery so it is flexible and easily extended to meet individual business needs. An additional range of services and support capabilities can be added to the basic solution:

  • Hardware leasing
  • Software licensing
  • WAN
  • IP Telephony (IPT) hardware and software
  • IPT services

Further products and packaged solutions are available to add capabilities while continuing to future-proof the workspace. By choosing only the extended components needed rather than paying for a complete package, each client can tailor a comprehensive solution to meet the specific needs of their business without paying for unused capacity or software licenses. Getronics can also manage this next level of building blocks, including all client applications.

Benefits

Enterprises look to network and desktop outsourcing as a way to make savings and improve business output.

Choosing an experienced partner can cut the cost of managing the IT solution by as much as 30%. Getronics' Future-Ready Workspace offers a low fixed cost and transparent pricing models, so the cost of upgrades and new programs can be easily predicted and ROI can be quickly achieved.

Getronics solutions are built from components on a single, flexible reference architecture based on best practice methodologies. This makes the solution easy to manage and maintain, so in-house resources are freed up for investment in profit-generating areas of the business.

Productivity is immediately improved as knowledge workers gain the performance and functionality they need from up-to-date, integrated programs. Information and applications including e-mail are easy access and retrieve on demand. The IT environment will integrate changes and adapt to new technologies more quickly. Users are also able to resolve issues more quickly using remote, self-help service capabilities.

Getronics' Future-Ready Workspace solution is underpinned by our security and remote management expertise, significantly reducing the risks associated with managing a complex IT infrastructure.

 

 

 

Getronics US pages are under management of CompuCom Systems, Inc., and are subject to the following Terms of Use and Privacy Policy.

email this pageprint this page
© 2008 Getronics  |  legal notices
November 21, 2008 (GMT)