LAN/WAN readiness
We analyze current network capacity and performance and provide the most effective roadmap for action needed to update your network to support converged communications.

IP telephony
We deliver the end-to-end services necessary to ensure high quality voice service and reliability across the enterprise.

Converged and mobile applications
We understand the implications for application design and management in a newly converged communication environment and has the services to match.

Mobile fleet and remote access
We enable you to use the high capacity of the enterprise network to share rich visual data, such as video, over the converged network. For remote workers Getronics provides tailored solutions for the executive community and for mobile service workers.

IP contact centres
We support our clients with the design, implementation and management of converged applications for IP call / contact centers.

Wireless
We make the processes and applications of the office available to your users through a range of wireless devices.

Getronics is also specialized in the particular business requirements associated with the mobile workforce:

Mobile applications
We enable you to deliver the functionality of your core applications via mobile devices for remote working.

Mobile personal information management
We provide employees on the move with real time access to their schedules, messages, contacts, and work in progress.
 
Mobile field service
We supply the new generation of mobile services that adds value to your customer service, improve your productivity, and enhance your supply chain efficiency.
 
Remote access
We enable you to manage different levels of access to services, processes and data from different locations, without compromising efficiency or security.

Benefits
Getronics' Communications Services provide you with cost effective and adaptable solutions to optimize your workforce productivity; for example, implementing Voice over IP can reduce communication costs by around 25%, and put control of those costs into the hands of managers. In addition to the short-term gains, Managed IP Telephony can improve the long term enterprise cost base by over 50%.

You will benefit from improved productivity, through enabling immediate access to personal data and a company knowledgebase from any location. Rich media communication also enables companies to carry out much of their development work through virtual teams; this can save a great deal of time and dramatically cut travel costs.

You will improve your customer contact. Media contact center solutions improve customer contact by ensuring that all relevant information and applications are available precisely where and when they are needed. Mobility can improve the quality of face-to-face contact with customers by make real time information available: requests and concerns can be addressed immediately, which can improve customer satisfaction; equally, actual transactions can take place in meetings, which speeds up the sales process.