Global Workspace Alliance
Globally and Consistent Workspace Services
The Alliance, led jointly by Getronics and U.S.-based partner CompuCom, supplies IT support to multinational companies around the world, delivering field and remote services in over 90 countries sharing common processes, methods and tools to ensure seamless delivery across regions.
By engaging with a member of the Alliance, international organisations can plug into an extended service network through a single business point of contact. This differs fundamentally from the locally sub-contracted resources used traditionally in many international IT service contracts: All alliance members work together to anticipate service requirements and to plan and manage resources accordingly. For the client, this results in simplified contract management, effective service evolution and responsive scaling to requirements.
Facts and Figures of the GWA:
- 30,000 total employees
- Marketing and operational presence in over 30 countries with extended coverage in a total of 90 countries
- 9.9 Workspace Assets Managed
- Alliance partners span all regions and include: Getronics, CompuCom, SPIE, Tecnocom, AGCN, Centric, InfoCare, S&T, Eire Systems and NSC, among other leading IT players around the world.
Featuring proactive support and tailored, user-focused solutions, the alliance mission is to support global companies as they transition towards an increasingly mobile, connected, and secure global workspace environment, enabling them to achieve their objectives by empowering satisfied and efficient employees.
Workspace management services cover all managed Service Desk operations, the provision of self-service portals, asset management, and hardware maintenance. Alliance members also provide transition services, through which ageing client Workspace environments are updated and standardised.
“The Getronics Workspace Alliance (GWA) was among the select companies that Forrester invited to participate in its January 2015 Forrester WaveTM report. The Forrester WaveTM: Global Workplace Services, Q1 2015. In this evaluation, the GWA was cited as a Strong Performer.”
The Forrester WaveTM: Global Workplace Services, Q1 2015
by William Martorelli and Wolfgang Benkel, January 13, 2015.
*Forrester conducted services evaluations in May 2014 and interviewed 13 vendor companies,
evaluated against 61 criteria.
“Getronics’ expertise and specialist knowledge is exceptionally strong. Working with Getronics has enabled us to consolidate our business infrastructure, improve our capacity to respond to the needs of the business and also provide us with access to the latest technologies and industry leading expertise. Ultimately, with Getronics as our IT partner we’re able to focus on our business strategy, confident that our technology and IT support is in safe hands”
Anders From, Global IT Director,
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