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Our partnership with Dell

Getronics is one of only three global service providers for Dell. Getronics, in alliance with our GWA partners has more than 1,300 trained engineers who are focused exclusively on providing maintenance, warranty and life cycle services to Dell customers worldwide. Getronics handles over 3,000 on-site service interventions around the world, every single day of the year. Dell's product range is a core component in our internal and solution technology profile, so Getronics understands only too well the importance of maintaining uptime on all its systems - especially those running mission-critical applications for our own clients. The processes and exacting methodologies Getronics has developed over the years are used to meet Dell's own stringent requirements for response time and first time fix rate. The Getronics/Dell partnership allows Getronics' clients to achieve the lowest possible cost of ownership, while gaining the highest level of service and quality products for their enterprise solutions.

The Dell difference

Delivering technology solutions that enable global enterprises to grow and thrive. Dell has a global presence and purpose built solutions for global customers. Innovative, Open, Efficient. Dell is a global company. Our Large Enterprise customers include large global customers worldwide. Did you know that Dell is a Fortune 50?

Dell’s large enterprise customer base and close partnership with customers, we believe positions us to have a significant advantage over our competition in delivering globally consistent and cost-effective solutions and services to many of the world’s largest IT users.

From listening to our customers, we understand that the global workforce in a global economy has changed how companies work. Dell is increasingly focused on purpose built solutions that help customers regain efficiency, meet their business goals, and innovate.

Dell has more than about 96,000 employees around the world, We’re locating more of our employees, factories, design and distribution centres close to customers in those areas. Here’s a glance at where we have facilities.

Headquarters are in Austin, Singapore, Bracknell, UK,

Manufacturing HQ: are in Brazil, Poland, Chennai India, Penang, Malaysia and Xiamen, China.

We ship more than 110,000 systems every day to customers in 180 countries – that’s more than one every second. Dell.com reaches customers in 166 countries and 34 languages around the world.