Case Study: Philips
Sector: Manufacturing, Technology and Telecommunications Solution: Break-Fix, Service Desk and Workspace
Philips are a global electronics manufacturer of Consumer Lifestyle, Healthcare and Lighting products.
Locations: With their headquarters in the Netherlands, Philips employ over 120,000 people in more than 60 countries worldwide.
Activities: As a world leader in Healthcare, Lifestyle and Lighting, Philips integrate technologies and design into people-centric solutions.
Challenge: To integrate Desktop & Network Management Services for 16,000 seats, covering 3 countries and 35 locations.
The challenge for Getronics was to integrate Desktop & Network Management Services for 16,000 seats over 3 countries and 35 locations in total.
Getronics International Service Desk Introduction