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Case Study: McDonald’s

Sector: Technology & Telecommunications Solution: Service Desk, Field Services & Logistics


McDonald’s are one of the world’s leading food service retailers, serving more than 60 million people every day.

Locations: McDonald’s have more than 32,000 restaurants in 119 countries and employ more than 1.5 million people. Today, there are around 150 McDonald’s restaurants all over Switzerland.

Activities: McDonald’s serve some of the world’s favourite food from their restaurants and drive-thru»s. In Switzerland McDonald’s are an important employer to over 7,000 people.

Challenge: To maintain Point of Sale systems and IT infrastructure, as well as supporting restaurant managers with any technical problems.


Our employees have one single contact person for all IT needs. The Getronics Team is highly committed and shows a lot of passion. That’s exactly the kind of partnership we wish for.

Markus Burkhardt, IT Manager,
McDonald’s Switzerland