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Case Study: Chivas Brothers

Sector: Food & Beverage, Manufacturing Solution: Service Desk


Chivas Brothers, part of the Pernod Ricard Group, is a Scotch whisky and gin distiller, bottler and distributor. Its key brands include Chivas Regal, Royal Salute, The Glenlivet, Ballantine’s and Beefeater gin.

Locations: Chivas Brothers has employees in 31 locations throughout the UK, as well as in strategic markets around the world. Around a third the company’s 1500 employees are based at their bottling plant in Paisley, from where the worldwide distribution network is coordinated and managed.

Activities: Chivas Brothers makes and bottles high quality whisky and premium gin. Chivas Regal is the market-leading Scotch whisky aged 12 years and above in Europe and Asia Pacific.

Challenge: To provide an effective and efficient Service Desk to support Chivas Brothers’ operations.


GETRONICS HAVE BEEN A TRUSTED IT PARTNER OF CHIVAS BROTHERS FOR NEARLY 10 YEARS. THEIR SERVICE DESK IS SECOND TO NONE, DUE TO THE EXPERIENCED STAFF, IN DEPTH KNOWLEDGE OF OUR BUSINESS AND EXCELLENT RELATIONSHIPS WITH US

Les Gilfillan,
Network/Infrastructure Manager,
Chivas Brothers

Getronics UK

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