Case Study: Elizabeth Arden, Inc

Locations: With headquarters near Miami, Florida, USA Elizabeth Arden, Inc has offices in 15 countries worldwide.

Activities: Elizabeth Arden, Inc sells fragrances, skin care and cosmetic products to retailers in the United States and approximately 100 countries internationally.

Challenge: Optimal availability and performance of mission critical systems to support business productivity, flexibility of service delivery in working with client and third parties, retail business expertise, consistent service delivery, enabling end user satisfaction through effective and flexible back-office IT services globally.