 | | Organización Corona outsources IT support to Getronics | |
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| Organización Corona is based in Colombia and manufactures ceramics for the home improvement market. The company has been in business for over 100 years and is a household name throughout Latin America.
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| Organización Corona sought a partner that could deliver agreed service levels within a specified budget and manage the transition so that there would be no disruption to its business.
Getronics won the tender (in competition with IBM, Schlumberger and Unisys) because of its experience in outsourcing and its proven teams and facilities.
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| Services | | |
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- Managed Service Desk
- Desktop Support
- Asset Management
- Preventative Management
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| Benefits | | |
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- Flexible Service Level Agreement meets business needs
- Improved cost management
- Regular reporting on key metrics
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