"GETRONICS PROVIDE A DEDICATED SERVICE DESK AND BREAK-FIX SERVICE FOR ALL THE UK BRANCHES OF THE WORLD’S NUMBER ONE EVERYDAY SHOE RETAILER"

Clarks

Solutions:

Break-Fix, Logistics, Service Desk

Sectors:

Manufacturing, Retail & Wholesale

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“We are delighted that we have extended our long term relationship with Getronics. The new deal should be seen as a confirmation of our belief in the quality and value of the services provided, coupled with an excellent team of dedicated personnel.”

Alistair Smith, Store Systems Manager Clarks

Locations

Clarks’ Head Office is based in Street in Somerset. They have stores in Europe, the United States and the Far East, and manufacturing plants in India, Brazil, Cambodia, China and Vietnam.

Activities

Clarks, who have been in business since 1825, design and manufacture shoes. They sell 50 million pairs annually. In 2010, Clarks’ profits exceeded £100 Million, with sales of nearly £1.3 billion.

Challenge

To provide a seamless Service Desk and break-fix service to support Clarks’ retail branch network.