In any organization which relies extensively on knowledge workers, the availability and performance of the tools needed to connect to and share knowledge become a foundation for business. Getronics workspace management services ensure that the foundation of the enterprise workspace runs smoothly and cost-effectively and that those who rely on it are supported. We manage personal computers, laptops and Personal Digital Assistants (PDAs). We manage the servers and storage systems they connect to and the network devices through which those connections are made. With our workspace management services, we address both the hardware and the core office software.
We monitor and tune performance and support those who rely on technology to work. We use a practical and innovative combination of remotely delivered services and on-site intervention to ensure that the workspace is fit for the demands made on it. A workspace managed by Getronics creates as environment in which the workforce can achieve maximum productivity.
Business needs:
- To provide a flexible and agile technology platform across the enterprise
- To ensure that it is managed intelligently and cost-effectively
- To guarantee that knowledge workers have the technology support they need on tap
Getronics' answer:
- Design and build the core-infrastructure according to an architectural model
- Combining remote and on-site service delivery to achieve the most effective and appropriate service architecture for the individual client
